Membership Sales Director
1 week ago
55 Seventy is seeking a highly skilled and experienced Membership Sales Director to join our team in Houston, Texas. As a key member of our sales team, you will be responsible for developing and executing a marketing and event plan to generate new membership leads, converting prospective members, and managing a waitlist.
Key Responsibilities:
- Develop and execute a marketing and event plan to generate new membership leads.
- Coordinate and handle logistics for all prospective members from outreach through approval and payment.
- Manage communication for members, including frequent surveys, general sentiment surveys, personal discussions, and other required mediums to keep a pulse on the needs of the members.
- Engage with current members to understand their needs and wants to help direct the future of the club.
- Analyze and report monthly membership and prospect KPIs and statistics.
- Communicate with management and provide suggestions and feedback to ensure member satisfaction.
Requirements:
- Strong passion for hospitality, events, and wine, with a focus on customer service and delivering an exceptional guest experience.
- Ten (10) years of experience in a related role requiring frequent guest interaction, ensuring guest satisfaction, coordination, and guest outreach (verbal and written), strategic planning, and problem-solving.
- Five (5) years of leadership experience in hospitality management, a guest interaction position, membership sales, or a related role.
- Exceptional communication skills, both verbal and written.
- Strategic thinker with strong business acumen.
- Bachelor's degree in business, hospitality, travel industry management, or a related field; but relevant experience can substitute for degree requirements.
What We Offer:
- Competitive base salary, bonus, and commission.
- 401(k) matching.
- Flexible schedule.
- Health insurance.
- Paid time off.
- Professional development assistance.
Work Location: In person with some training in Dallas.
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