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Assistant Membership Manager, Audience Development

2 months ago

Houston, Texas, United States Museum of Fine Arts, Houston Full time
About the Role

The Museum of Fine Arts, Houston is seeking a highly skilled and motivated Assistant Membership Manager, Audience Strategy to join our Membership Department. This is an exciting opportunity for a talented individual to contribute to the growth and development of our membership program.

Key Responsibilities
  • Develop and Implement Membership Strategies: Assist in creating and implementing key strategies to increase member visitation, strengthen renewal rates, and develop fresh ways to grow member households.
  • Manage Membership Renewals and Acquisitions: Manage in-house renewal efforts, e-acquisition campaigns, select communications, and event reminders specific to members.
  • Collaborate with Cross-Functional Teams: Work closely with the Membership Manager, Member Experience Manager, CRM Team, and Marketing Department to align with the Museum's growing CRM initiatives.
  • Provide Administrative and Project Support: Assist with related reporting and data management tasks, and provide administrative and project support for the Membership Department.
Requirements
  • Education and Experience: Bachelor's degree in Marketing, Communications, Advertising, or a related field, or an equivalent combination of experience and education.
  • Direct Marketing Experience: Prior experience in direct marketing, membership, or subscription sales.
  • Technical Skills: Proficiency in customer relationship management software (CRM), email platforms, web content platforms, and Google Analytics.
  • Interpersonal Skills: Strong interpersonal skills, including the ability to create and maintain effective and cooperative work relationships.
About the Museum of Fine Arts, Houston

The Museum of Fine Arts, Houston is a world-renowned art museum with a collection of over 70,000 works of art. We are committed to providing a supportive and inclusive work environment and offer a competitive benefits package.