Host at Barrel Yard Restaurant: A Seasonal Opportunity

5 days ago

Milwaukee, Wisconsin, United States Delaware North Full time
About the Opportunity

We are seeking a skilled and enthusiastic Host to join our team at Barrel Yard Restaurant, located at American Family Field in Milwaukee, Wisconsin. As a Host, you will be responsible for providing exceptional guest experiences and ensuring seamless operations at the host station.

Key Responsibilities
  • Review the daily floor plan and reservation book to create an efficient seating chart.
  • Set up the host station according to the established checklist.
  • Greet guests and seat them at tables or in waiting areas, taking into account server rotation and guest preferences.
  • Maintain control of seating and wait times, ensuring a smooth and enjoyable experience for all guests.
  • Clean and maintain the host station, contributing to the overall cleanliness of the dining and bar areas.
  • Inspect dining and serving areas to ensure they meet high standards of cleanliness and proper setup.
  • Respond to guest inquiries and provide general assistance to guests and employees.
  • Speak with guests to ensure satisfaction with food and service, address any complaints, and thank guests as they depart.
  • Assist with bussing, clearing, and cleaning tables, as well as running food as needed.
  • Regularly check bathrooms for cleanliness and restock supplies as necessary.
  • Answer restaurant telephone lines during assigned hours of operation.
Requirements
  • Prior experience in a guest service environment is preferred.
  • Attentive and detail-oriented, with the ability to multitask in a fast-paced environment.
  • Effective communication skills, with the ability to interact with guests and colleagues.
Physical Demands
  • Ability to remain on feet for the entire length of shift.
  • Ability to maneuver between tables and around corners.
  • Frequent walking, bending, lifting, reaching, and stretching.
  • Ability to lift and carry up to 35 pounds.
  • Visual acuity and hearing ability sufficient to read the seating chart and communicate with guests.
About Delaware North

Delaware North operates concessions and premium dining services at American Family Field, home of the Milwaukee Brewers. We manage concession outlets, suites, all-inclusive areas, and clubs at the stadium, as well as J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. Our culinary team partners with local vendors to offer unique and delicious food and beverage options.

At Delaware North, we value our team members and strive to create a positive and supportive work environment. We offer a range of benefits and opportunities for growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

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