Volunteer Engagement Specialist

2 weeks ago

Atlanta, Georgia, United States AIDS Healthcare Foundation Full time
Job Overview

Position Summary

Become a pivotal part of the AIDS Healthcare Foundation, a leader in the fight against HIV/AIDS.

AIDS Healthcare Foundation has been dedicated to enhancing lives since its establishment. As a prominent AIDS Service Organization, we provide a wide array of services aimed at prevention and care.

Our mission is to minimize new HIV infections and elevate the quality of life for our clients by dismantling barriers and fostering community connections.

Core Values:

  • Respect
  • Compassion
  • Service
  • Integrity

If you are passionate about empowering individuals and making a significant impact, this role is designed for you.


Key Responsibilities

Volunteer Management

Strategic Planning (15%)

  • Formulate annual and quarterly strategies in collaboration with departmental teams to anticipate volunteer service needs.
  • Create outreach and communication strategies to identify potential volunteers and set recruitment targets.
  • Research and implement best practices to establish a benchmark for volunteer engagement in the region.
  • Collaborate with leadership to introduce new volunteer initiatives annually.

Outreach and Recruitment (25%)

  • Build and maintain strong community relationships to enhance the agency's reputation as the preferred volunteer organization.
  • Engage with corporate partners and community organizations to create team-building volunteer opportunities.
  • Facilitate training for volunteers to effectively support events.
  • Develop outreach materials for orientations and training sessions.
  • Represent the organization at public forums and community events.
  • Work with leadership to recruit ambassadors for health fairs and community presentations.
  • Establish processes for recruiting and retaining volunteers from diverse backgrounds.
  • Enhance online engagement for group volunteer activities.
  • Collaborate with development teams to create initiatives that connect volunteers with donor opportunities.
  • Coordinate educational seminars on HIV/AIDS awareness for community organizations.

Volunteer Demand Fulfillment (15%)

Increase volunteer participation, hours contributed, and donations received.

Ensure successful execution of agency events and fundraising activities.

Develop a volunteer leader program to address organizational needs.

Create a skilled volunteer group to support the organization's growth.

Reporting and Metrics (15%)

  • Track and report on recruitment and fulfillment goals on a quarterly and annual basis.
  • Implement a metrics program to assess volunteer engagement and contributions.
  • Manage documentation and data collection processes efficiently.
  • Utilize technology tools to enhance volunteer service management.

Volunteer Experience Management (15%)

  • Oversee the coordination of meaningful volunteer experiences within the organization.
  • Ensure accessibility and productivity of volunteer experiences.
  • Develop a recognition program to acknowledge volunteers and organizations.
  • Organize volunteer appreciation events within budgetary constraints.

Leadership and Development (15%)

  • Communicate the organization's mission clearly to align team efforts.
  • Define roles and responsibilities for team members to ensure clarity.
  • Foster a positive environment that encourages open communication and trust.
  • Provide comprehensive training for volunteers to ensure their success.
  • Monitor volunteer workload to ensure equitable task distribution.
  • Offer professional development opportunities for volunteers.
  • Emphasize teamwork and service to enhance volunteer engagement.

Behavioral Expectations

  • Exhibit exceptional customer service and responsiveness to needs.
  • Promote safety and adhere to safety policies.
  • Maintain respectful relationships with all stakeholders.
  • Address conflicts constructively and focus on resolution.
  • Communicate effectively in both written and verbal formats.
  • Adapt to changing priorities and conditions with flexibility.

Qualifications

  • A Bachelor's degree in relevant fields such as marketing, management, or communications is preferred, along with three years of experience in volunteer program management.
  • Connections to the local community and participation in professional organizations are advantageous.
  • Strong communication skills in various formats are essential.
  • Critical thinking and problem-solving abilities are required.
  • Proficiency in MS Office and familiarity with data management software is necessary.

Equal Employment Opportunity

AIDS Healthcare Foundation is committed to providing equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, or disability.

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