Client Engagement Specialist

2 weeks ago


Atlanta, Georgia, United States Abacus Full time
Opportunity Overview:
We are looking for a proactive and skilled Client Engagement Specialist to become a vital part of our forward-thinking software firm. In this role, you will be instrumental in assisting key retail clients with the deployment and management of our state-of-the-art store systems. Your collaboration with global brands will ensure the effective integration of our innovative software solutions.

About Our Company:
At Abacus, we pride ourselves on delivering adaptable, micro-services based retail solutions across various sectors, including Department Stores, Food, and Fashion. Our distinctive software development methodology empowers clients to tailor and modify their applications, ensuring they thrive in a competitive retail landscape.

Key Responsibilities:
  • Develop and uphold detailed project implementation strategies
  • Recognize and resolve potential project challenges
  • Facilitate training and knowledge-sharing sessions
  • Engage with customer stakeholders for functional workshops
  • Collaborate with development teams to devise technical solutions
  • Maintain effective communication with clients and partners
  • Lead long-term initiatives aimed at boosting customer satisfaction
Ideal Candidate Profile:
  • Proven experience in software delivery and project oversight
  • Background in a retail systems software organization
  • BSc/BA in computer science or a related field
  • Strong collaborator with exceptional communication abilities
  • Self-driven and capable of independent work
  • Adaptable and flexible in a dynamic work environment
Note: This senior position offers a remarkable chance to join a committed team dedicated to providing outstanding software solutions to our clients. If you are enthusiastic about technology and thrive in a collaborative setting, we encourage you to consider this opportunity.

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