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Client Engagement Specialist

2 months ago

Atlanta, Georgia, United States Peraton Full time
Position Overview

Peraton is on the lookout for a skilled Customer Experience (CX) Specialist to become a vital part of our Conversational Channels team. This team is dedicated to developing innovative self-service solutions that enhance the customer service journey.

Key Responsibilities
  • Design and implement self-service tools that streamline customer interactions.
  • Utilize expertise in Conversational Customer Experience to improve user satisfaction.
  • Collaborate with cross-functional teams to ensure seamless integration of technology and business services.
Qualifications

The ideal candidate will possess a strong background in Project Management and a passion for enhancing Customer Engagement through technology-driven solutions.

Join us at Peraton, where your skills will contribute to shaping the future of customer service.