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Volunteer Engagement Specialist
2 months ago
Position Summary
Become a vital part of the mission at AIDS Healthcare Foundation, a leader in HIV/AIDS services since 1982.
AIDS Healthcare Foundation is dedicated to enhancing the lives of individuals affected by HIV/AIDS through comprehensive support and care.
Our organization provides a wide array of services aimed at prevention and care, including but not limited to: Primary Care, HIV/STD Testing, PrEP, Community Outreach Programs, Linkage Services, Case Management, and a statewide Information Hotline.
Our mission is to minimize new HIV infections and elevate the quality of life for our clients by dismantling barriers and fostering community.
Core Values:
- Respect
- Compassion
- Service
- Integrity
If you are passionate about empowering individuals and making a difference, this is the right opportunity for you.
Key Responsibilities
Volunteer Management:
Strategic Planning (15%)
- Formulate annual and quarterly strategies in collaboration with various departments to anticipate volunteer service needs.
- Create outreach and communication plans to identify potential volunteers and set recruitment objectives.
- Research and implement best practices to establish AHF as a leading volunteer organization.
- Collaborate with leadership to initiate new engagement programs annually.
Outreach and Recruitment (25%)
- Build strong community relationships to enhance the agency's reputation as the preferred volunteer organization.
- Partner with corporate entities, faith-based organizations, and civic groups to create team-building volunteer opportunities.
- Conduct training sessions for volunteers to facilitate activities at events.
- Develop outreach materials for orientations and training sessions.
- Represent the organization at public meetings and community events.
- Work with leadership to recruit ambassadors for health fairs and community presentations.
- Establish processes to recruit and retain volunteers from various sectors for advisory roles and events.
- Oversee the online presence for group volunteer activities.
- Collaborate with Development to create initiatives that connect volunteers and donors.
- Coordinate awareness seminars on HIV/AIDS for community organizations.
Volunteer Fulfillment (15%)
Enhance the number of volunteers, their hours of service, and contributions.
Ensure timely management of agency events and fundraising activities involving volunteers.
Develop a volunteer leader program to address organizational needs.
Create a skilled volunteer group to meet the demands of a growing organization.
Reporting and Evaluation (15%)
- Provide quarterly and annual reports on recruitment and fulfillment goals.
- Develop metrics to assess recruitment success, volunteer engagement, and overall impact.
- Manage documentation and data collection processes efficiently.
- Utilize technology tools to enhance Volunteer Services operations.
Volunteer Experience Management (15%)
- Coordinate meaningful volunteer experiences at AHF facilities and events.
- Ensure accessibility and productivity of volunteer experiences.
- Establish a recognition program to honor key volunteers and organizations.
- Plan and execute volunteer appreciation events within budgetary constraints.
Leadership and Development (15%)
- Communicate the organization's mission clearly to align team efforts.
- Define roles and responsibilities for staff and volunteers.
- Create an environment that fosters open communication and trust.
- Ensure volunteers receive necessary training for success.
- Monitor volunteer workload and task distribution.
- Provide growth opportunities for volunteers.
- Emphasize teamwork and service excellence.
Behavioral Expectations
- Demonstrate a strong commitment to customer service.
- Promote safety practices in all operations.
- Maintain respectful relationships with all stakeholders.
- Address conflicts constructively and promote cooperation.
- Communicate effectively in both written and verbal forms.
- Adapt to changing priorities and conditions.
Qualifications
- A Bachelor's degree in relevant fields such as marketing, education, management, or public relations is preferred, along with three years of experience in volunteer program management within a non-profit setting.
- Connections to the local community and involvement in professional organizations are advantageous.
- Effective communication skills in various formats are essential.
- Strong problem-solving abilities and proficiency in MS Office are required.
- Familiarity with volunteer management software is beneficial.
AIDS Healthcare Foundation is committed to equal employment opportunities for all individuals, regardless of race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, or disability.