Front of House Coordinator
4 weeks ago
The Receptionist/Guest Services role is crucial in creating a welcoming atmosphere for our patrons. This position is responsible for making a remarkable first impression through exceptional service and a friendly demeanor.
Key Responsibilities- Welcome Guests upon their arrival and provide them with information regarding their wait time.
- Manage the waiting list efficiently and input Guest details into the reservation system.
- Escort Guests to their tables and ensure a pleasant farewell as they depart.
- Engage in natural conversations with Guests, ensuring they feel valued and attended to.
- Assist in maintaining a clean and organized environment by performing light housekeeping tasks, including cleaning menus and glasses.
- Ensure restrooms are well-stocked and orderly for Guest convenience.
- Support the team by answering phone calls and processing to-go orders as necessary.
The ideal candidate will possess:
- Strong communication skills and the ability to engage with Guests genuinely.
- Experience with reservation systems, preferably Open Table.
- Availability to work evenings and weekends.
Grassa Gramma is an equal opportunity employer, welcoming applicants from all backgrounds.
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