Front of House Coordinator

4 weeks ago


Louisville, Kentucky, United States Grassa Gramma Full time
Position Overview

The Receptionist/Guest Services role is crucial in creating a welcoming atmosphere for our patrons. This position is responsible for making a remarkable first impression through exceptional service and a friendly demeanor.

Key Responsibilities
  • Welcome Guests upon their arrival and provide them with information regarding their wait time.
  • Manage the waiting list efficiently and input Guest details into the reservation system.
  • Escort Guests to their tables and ensure a pleasant farewell as they depart.
  • Engage in natural conversations with Guests, ensuring they feel valued and attended to.
  • Assist in maintaining a clean and organized environment by performing light housekeeping tasks, including cleaning menus and glasses.
  • Ensure restrooms are well-stocked and orderly for Guest convenience.
  • Support the team by answering phone calls and processing to-go orders as necessary.
Qualifications

The ideal candidate will possess:

  • Strong communication skills and the ability to engage with Guests genuinely.
  • Experience with reservation systems, preferably Open Table.
  • Availability to work evenings and weekends.

Grassa Gramma is an equal opportunity employer, welcoming applicants from all backgrounds.



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