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Front of House Team Associate

2 months ago

Louisville, Kentucky, United States Eternal Optimist Full time

{"h3": "Job Opportunity: Front of House Team Member", "p": "At Eternal Optimist, we're seeking a Front of House Team Member to deliver exceptional guest experiences in a fast-paced, fun environment. As a key member of our team, you'll be the first impression our guests have as they enjoy their hot chicken ride. This role requires teamwork, attention to detail, and a genuine, hospitable attitude.", "ul": [{"li": "Provide model customer service, manage guest complaints, and ensure satisfaction."}, {"li": "Communicate effectively with both Front and Back of House teams."}, {"li": "Maintain cleanliness of dining and work areas; stock and organize supplies."}, {"li": "Complete daily opening, mid-shift, and closing duties."}], "h3": "Responsibilities", "p": "As a Front of House Team Member, you'll be responsible for providing exceptional customer service, managing guest complaints, and maintaining a clean and organized work environment. You'll also be responsible for communicating effectively with both Front and Back of House teams to ensure seamless service.", "h3": "Qualifications", "ul": [{"li": "Strong customer service skills and communication."}, {"li": "Ability to answer questions and make menu recommendations."}, {"li": "Knowledge of food safety and alcohol service guidelines is a plus."}, {"li": "Ability to work in a fast-paced environment."}], "h3": "Physical Demands", "ul": [{"li": "Stand, bend, and move throughout shifts."}, {"li": "Lift and carry up to 40 lbs; work in noisy and occasionally hot environments."}, {"li": "Safely handle cleaning chemicals."}], "h3": "Benefits", "ul": [{"li": "401(k) with Company Match"}, {"li": "Medical, Dental and Vision Options"}, {"li": "Company Paid Life Insurance"}, {"li": "Employee food discount"}, {"li": "Flexible Scheduling"}, {"li": "Paid Time Off"}, {"li": "Employee Assistance Program"}, {"li": "$17-20 per hour (inclusive of tips)"}], "h3": "Shift", "ul": [{"li": "Morning"}, {"li": "Day"}, {"li": "Evening"}], "h3": "Experience", "ul": [{"li": "Restaurant: 1 year (Preferred)"}]}