Insurance Customer Service Representative
1 week ago
As a Customer Relations Representative with our Insurance Agency, you will play a vital part in helping our business grow through value-based conversations and exceptional customer experiences.
Key Responsibilities- Establish and maintain strong relationships with customers, providing prompt, accurate, and friendly service as needed.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a high level of work ethic and dedication to success each day.
- A competitive hourly pay rate plus commission/bonus structure for driven professionals.
- An attractive benefits package including 401K, health benefits, paid time off (vacation and personal/sick days), flexible hours, and growth potential for advancement within our agency.
- The opportunity to gain valuable experience in a dynamic, fast-paced environment.
- Excellent interpersonal skills with the ability to effectively communicate verbally and in writing.
- Enthusiasm about the role insurance and financial products play in helping people manage life's risks, recover from unexpected events, and achieve their goals.
- Pride in delivering high-quality work accurately and efficiently.
- Ability to multitask and effectively relate to customers.
- Bilingual skills in Spanish or Korean are preferred, but not required.
- A valid Property and Casualty license, which must be obtained prior to starting the role.
- A Life and Health license, also obtainable before commencing employment.
We estimate the salary range for this position to be between $45,000 and $60,000 per year, depending on location and individual performance. This estimate is based on industry standards and takes into account the competitive compensation package offered by our agency.
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