Insurance Customer Service Representative

1 week ago


Sens, Bourgogne-Franche-Comté, United States Chung Insurance Agency Inc Full time
About the Role

As a Customer Relations Representative with our Insurance Agency, you will play a vital part in helping our business grow through value-based conversations and exceptional customer experiences.

Key Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt, accurate, and friendly service as needed.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a high level of work ethic and dedication to success each day.
Benefits Package
  • A competitive hourly pay rate plus commission/bonus structure for driven professionals.
  • An attractive benefits package including 401K, health benefits, paid time off (vacation and personal/sick days), flexible hours, and growth potential for advancement within our agency.
  • The opportunity to gain valuable experience in a dynamic, fast-paced environment.
Requirements and Qualifications
  • Excellent interpersonal skills with the ability to effectively communicate verbally and in writing.
  • Enthusiasm about the role insurance and financial products play in helping people manage life's risks, recover from unexpected events, and achieve their goals.
  • Pride in delivering high-quality work accurately and efficiently.
  • Ability to multitask and effectively relate to customers.
  • Bilingual skills in Spanish or Korean are preferred, but not required.
  • A valid Property and Casualty license, which must be obtained prior to starting the role.
  • A Life and Health license, also obtainable before commencing employment.
Salary Estimate

We estimate the salary range for this position to be between $45,000 and $60,000 per year, depending on location and individual performance. This estimate is based on industry standards and takes into account the competitive compensation package offered by our agency.



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