Ethiopian and Spanish Customer Engagement Representative

2 days ago


Sens, Bourgogne-Franche-Comté, United States T-Mobile (MobileOne, LLC) Full time
Job Summary
As an Ethiopian and Spanish Customer Engagement Representative at T-Mobile, you will be responsible for assisting and selling to our customers, while providing an exemplary customer experience and building loyalty. You will approach customers with confidence and assess their needs and concerns by building genuine relationships with them. You will also build trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale.

You will become skilled through training and development to become an operational, customer service, and sales expert. You will obtain or receive merchandise, total bills, accept payments, and make change for customers in a retail T-Mobile store. You will perform all required opening and closing duties, meet and exceed monthly revenue and profit targets, research and memorize T-Mobile's products and services lineup, utilize excellent training to become a Mobile Expert, support your team, keep the store looking its best, and make sure your knowledge of T-Mobile technology is up to date.

We offer a comprehensive array of valuable benefits to protect your health, your family, and your way of life. Our benefits include 401(k) Retirement Savings, No Cost Mental Health Program, Daily Pay, and Discounted T-Mobile Cellular Service. The estimated salary for this role is $24.10 per hour, which includes sales and commission earnings.

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