Inbound Operations Expert
2 weeks ago
Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel and develop talent by creating growth opportunities.
Job SummaryWe are seeking an Inbound Expert to join our team, responsible for creating a welcoming experience for guests, executing daily/weekly workload to support business priorities, and delivering on sales goals. As an Inbound Expert, you will be the face of Target, providing exceptional service and ensuring a seamless shopping experience.
Key Responsibilities- Create a welcoming experience by authentically greeting all guests
- Observe and respond to guest needs, using body language and verbal cues to tailor your approach
- Engage with guests in a genuine way, asking questions to better understand their specific needs
- Be knowledgeable about tools, products, and services available in the store, and provide solutions to guest issues
- Execute a detailed, accurate, and efficient sorting operation, including unloading schedule times
- Stock, backstock, and zone product on sales floor
- Maintain sales floor instocks for GM categories
- Operate power equipment, if certified, and partner with leader if certification is needed
- Work with accuracy and attention to detail, managing defectives and handling environmentally sensitive items
- Demonstrate a culture of ethical conduct, safety, and compliance
- Support guest services, such as back-up cashier, order pick up, and Drive up, maintaining a compliance culture
- Must be at least 18 years of age or older
- Welcoming and helpful attitude toward guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work both independently and with a team
- Resolve guest questions quickly on the spot
- Attention to detail and follow a multi-step process
- Capability to remain focused and composed in a fast-paced environment, accomplishing multiple tasks within established timeframes
Target offers competitive benefits, including financial and education support, well-being programs, and opportunities for growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.
Applications for this role are accepted on an ongoing basis, and there is no application deadline. If you have a disability and require assistance in the application process, please visit your nearest Target store or reach out to Guest Services for additional information.
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