Help Desk Support Specialist
1 month ago
We are seeking a highly skilled Help Desk Analyst to join our team at Focused HR Solutions. As a Help Desk Analyst, you will be responsible for providing technical support to our clients, troubleshooting and resolving software and hardware issues, and escalating complex problems to senior technicians.
Key Responsibilities- Provide technical support to clients via phone, email, and chat
- Troubleshoot and resolve software and hardware issues
- Escalate complex problems to senior technicians
- Document and track client issues and resolutions
- Collaborate with internal teams to resolve client issues
- Associate's degree in a related field or equivalent experience
- 1-3 years of experience in a help desk or technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
This is a part-time position, working up to 40 hours per week, Tuesday through Saturday, 9 am - 6 pm.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
-
Help Desk Support Specialist
4 weeks ago
Denver, Colorado, United States IDR Healthcare Full timeJob Title: Help Desk Support SpecialistJob Summary: IDR Healthcare is seeking a skilled Help Desk Support Specialist to provide Tier I support and customer assistance for a mobile application.Responsibilities:Providing Tier I support and customer assistance for a mobile application.Troubleshooting, reproduction, reporting, and problem resolution in both iOS...
-
Help Desk Support Specialist
1 month ago
Denver, Colorado, United States All Copy Products Full timeHelp Desk Support EngineerWe are seeking a highly skilled and motivated Help Desk Support Engineer to join our team at All Copy Products. As a Help Desk Support Engineer, you will be responsible for providing technical support to our clients, resolving issues efficiently, and working collaboratively with our internal engineering team.Key...
-
Help Desk Support Specialist
4 weeks ago
Denver, Colorado, United States Decision Point Full timeJob SummaryDecisionPoint is seeking a highly skilled Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is responsible for providing operational support services to the organization.Key ResponsibilitiesProviding remote computer support and owning, tracking, and resolving IT...
-
Help Desk Support Specialist
4 weeks ago
Denver, Colorado, United States Eide Bailly Full timeJob SummaryWe are seeking a skilled Help Desk Technician to join our team at Eide Bailly. As a Help Desk Technician, you will provide technical assistance and support to end users in a call center environment via phone, chat, or email.Key ResponsibilitiesProvide frontline technical assistance and support to end users.Install, modify, or repair computer...
-
Help Desk Support Specialist
4 weeks ago
Denver, Colorado, United States Eide Bailly Full timeJob SummaryWe are seeking a skilled Help Desk Technician to join our team at Eide Bailly. As a Help Desk Technician, you will provide technical assistance and support to end users in a call center environment via phone, chat, or email.Key ResponsibilitiesProvide frontline technical assistance and support to end users in a call center environment via phone,...
-
Help Desk Specialist
4 weeks ago
Denver, Colorado, United States AAI Full timeJob DescriptionAAI is seeking a skilled Help Desk Specialist to provide technical support to users in an efficient and accurate manner. The ideal candidate will have a minimum of three years of experience troubleshooting desktop computers and laptops, as well as one year of experience troubleshooting Tablets and other related mobile devices.Key...
-
Help Desk Specialist
4 weeks ago
Denver, Colorado, United States AAI Full timeJob DescriptionAAI is seeking a highly skilled Help Desk Specialist to provide technical support to users in an efficient and accurate manner. The successful candidate will have a minimum of three years of experience troubleshooting desktop computers and laptops, as well as one year of experience troubleshooting Tablets and other related mobile devices.Key...
-
Help Desk Support Specialist
4 weeks ago
Denver, Colorado, United States Decision Point Full timeWe are seeking a highly motivated and detail-oriented Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is responsible for providing operational support services to the organization, including remote computer support, owning, tracking and resolving IT incidents and requests,...
-
Service Desk Support Specialist
4 weeks ago
Denver, Colorado, United States IDR, Inc. Full timeJob Title: Service Desk Support SpecialistJob Summary:IDR, Inc. is seeking a highly skilled Service Desk Support Specialist to join our team. As a Service Desk Support Specialist, you will be responsible for providing technical support to our clients via phone, email, and chat.Key Responsibilities:Respond to and resolve technical issues in a timely and...
-
Senior Help Desk Specialist
4 weeks ago
Denver, Colorado, United States Contact Government Services, LLC Full timeJob Summary:We are seeking a highly skilled Senior Help Desk Technician to provide Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).Key Responsibilities: Provide technical support for...
-
Help Desk Technician
1 month ago
Denver, Colorado, United States Eide Bailly Full timeJob Title: Help Desk TechnicianWe are seeking a skilled Help Desk Technician to join our team at Eide Bailly. As a Help Desk Technician, you will be responsible for providing technical assistance and support to end users in a call center environment.Key Responsibilities:Provide frontline technical assistance and support to end users via phone, chat, or...
-
Facilities Help Desk Specialist
4 weeks ago
Denver, Colorado, United States C4 Technical Services Full timeJob Summary:The Facilities Help Desk Specialist will be responsible for dispatching service orders for building-related environmental alarms, building repairs, and maintenance. This role requires strong customer service skills, good telephone skills, and the ability to stay calm and work well in high-pressure situations. The ideal candidate will have strong...
-
Help Desk Operations Manager
4 weeks ago
Denver, Colorado, United States Polsinelli Full timeJob SummaryPolsinelli is seeking a skilled Help Desk Manager to oversee the operations of our technical support team. As a key member of our IT department, you will be responsible for ensuring efficient and effective technical support services to our users.Key Responsibilities* Establish and enforce Help Desk service level agreements to ensure problem...
-
Service Desk Support Specialist
4 weeks ago
Denver, Colorado, United States IDR, Inc. Full timeService Desk Analyst Job DescriptionIDR, Inc. is seeking a skilled Service Desk Analyst to join our team onsite in Denver, CO. This is a 3-month contract with potential to extend or convert. The ideal candidate will have at least 3 years of IT Service Desk or Helpdesk experience and strong customer service and troubleshooting skills.Key Responsibilities:...
-
IT Help Desk Technician
1 month ago
Denver, Colorado, United States State of Colorado Full timeAbout the JobWe are seeking a highly skilled IT Help Desk Technician to join our team at the State of Colorado. As a key member of our Information Technology (IT) unit, you will provide exceptional technical support to our end-users, ensuring they receive timely and effective assistance with their IT-related issues.Key ResponsibilitiesProvide first-level...
-
IT Support Specialist
1 month ago
Denver, Colorado, United States TEKsystems Full timeJob Title: IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team at TEKsystems. As a key member of our IT team, you will provide technical support and assistance to our clients and internal teams.Key Responsibilities:Provide technical support and troubleshooting for IT-related issuesAssist with the installation and...
-
Technical Support Specialist
4 weeks ago
Denver, Colorado, United States Care Synergy Full timeJob SummaryCare Synergy is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in IT and excellent communication skills.Key Responsibilities Assist employees with IT-related issues and track tickets within the help desk software Troubleshoot user access issues, software questions, and hardware...
-
IT Support Specialist
4 weeks ago
Denver, Colorado, United States K2 Staffing Full timeJob SummaryOur client, a leading Managed IT Solutions Company, is seeking a skilled IT Support Specialist to join their team in Denver, CO. The ideal candidate will have a strong background in business desktop and server technologies, including Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and...
-
Technical Support Specialist
4 weeks ago
Denver, Colorado, United States Workway Full timeWorkway is a leading national staffing firm that connects skilled professionals with top companies across the nation.We are seeking a highly skilled Technical Support Specialist to join our team.The ideal candidate will have a strong background in desktop and remote support, with expertise in Office 365, Service NOW, and Windows 10/11.Responsibilities will...
-
IT Support Specialist
1 month ago
Denver, Colorado, United States Plante Moran Full timeAbout the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Plante Moran. As a key member of our technology services team, you will be responsible for providing technical support to our staff via phone and Microsoft Teams.Key ResponsibilitiesProvide technical support to over 3000 staff members across 27...