Senior Help Desk Specialist
4 weeks ago
We are seeking a highly skilled Senior Help Desk Technician to provide Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Key Responsibilities:
Provide technical support for hardware, software, and network issues
Troubleshoot and resolve technical problems in a timely and efficient manner
Collaborate with internal teams to resolve complex technical issues
Develop and maintain procedural documentation for IT-related processes
Create and maintain spreadsheets and databases for tracking purposes
Utilize ITIL best practices to manage IT-related tickets
Requirements:
One year or more of experience in a help desk or technical support role
Strong knowledge of ITIL best practices
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment
What We Offer:
Competitive salary range of $84,000 - $108,000 per year
Comprehensive benefits package, including health, dental, and vision insurance
401k plan with company match
Flexible spending account for health, dependent care, and commuter expenses
Paid time off and observance of state and federal holidays
About Us:
Contact Government Services, LLC is an Equal Opportunity Employer. We are committed to simplifying and enhancing government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs.
-
Help Desk Support Specialist
1 month ago
Denver, Colorado, United States Focused HR Solutions Full timeJob SummaryWe are seeking a highly skilled Help Desk Analyst to join our team at Focused HR Solutions. As a Help Desk Analyst, you will be responsible for providing technical support to our clients, troubleshooting and resolving software and hardware issues, and escalating complex problems to senior technicians.Key ResponsibilitiesProvide technical support...
-
Help Desk Support Specialist
4 weeks ago
Denver, Colorado, United States IDR Healthcare Full timeJob Title: Help Desk Support SpecialistJob Summary: IDR Healthcare is seeking a skilled Help Desk Support Specialist to provide Tier I support and customer assistance for a mobile application.Responsibilities:Providing Tier I support and customer assistance for a mobile application.Troubleshooting, reproduction, reporting, and problem resolution in both iOS...
-
Help Desk Specialist
4 weeks ago
Denver, Colorado, United States AAI Full timeJob DescriptionAAI is seeking a highly skilled Help Desk Specialist to provide technical support to users in an efficient and accurate manner. The successful candidate will have a minimum of three years of experience troubleshooting desktop computers and laptops, as well as one year of experience troubleshooting Tablets and other related mobile devices.Key...
-
Help Desk Specialist
4 weeks ago
Denver, Colorado, United States AAI Full timeJob DescriptionAAI is seeking a skilled Help Desk Specialist to provide technical support to users in an efficient and accurate manner. The ideal candidate will have a minimum of three years of experience troubleshooting desktop computers and laptops, as well as one year of experience troubleshooting Tablets and other related mobile devices.Key...
-
Help Desk Support Specialist
1 month ago
Denver, Colorado, United States All Copy Products Full timeHelp Desk Support EngineerWe are seeking a highly skilled and motivated Help Desk Support Engineer to join our team at All Copy Products. As a Help Desk Support Engineer, you will be responsible for providing technical support to our clients, resolving issues efficiently, and working collaboratively with our internal engineering team.Key...
-
Facilities Help Desk Specialist
4 weeks ago
Denver, Colorado, United States C4 Technical Services Full timeJob Summary:The Facilities Help Desk Specialist will be responsible for dispatching service orders for building-related environmental alarms, building repairs, and maintenance. This role requires strong customer service skills, good telephone skills, and the ability to stay calm and work well in high-pressure situations. The ideal candidate will have strong...
-
Help Desk Support Specialist
4 weeks ago
Denver, Colorado, United States Decision Point Full timeJob SummaryDecisionPoint is seeking a highly skilled Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is responsible for providing operational support services to the organization.Key ResponsibilitiesProviding remote computer support and owning, tracking, and resolving IT...
-
Help Desk Support Specialist
4 weeks ago
Denver, Colorado, United States Eide Bailly Full timeJob SummaryWe are seeking a skilled Help Desk Technician to join our team at Eide Bailly. As a Help Desk Technician, you will provide technical assistance and support to end users in a call center environment via phone, chat, or email.Key ResponsibilitiesProvide frontline technical assistance and support to end users.Install, modify, or repair computer...
-
Help Desk Technician
1 month ago
Denver, Colorado, United States Eide Bailly Full timeJob Title: Help Desk TechnicianWe are seeking a skilled Help Desk Technician to join our team at Eide Bailly. As a Help Desk Technician, you will be responsible for providing technical assistance and support to end users in a call center environment.Key Responsibilities:Provide frontline technical assistance and support to end users via phone, chat, or...
-
Help Desk Support Specialist
4 weeks ago
Denver, Colorado, United States Eide Bailly Full timeJob SummaryWe are seeking a skilled Help Desk Technician to join our team at Eide Bailly. As a Help Desk Technician, you will provide technical assistance and support to end users in a call center environment via phone, chat, or email.Key ResponsibilitiesProvide frontline technical assistance and support to end users in a call center environment via phone,...
-
Help Desk Operations Manager
4 weeks ago
Denver, Colorado, United States Polsinelli Full timeJob SummaryPolsinelli is seeking a skilled Help Desk Manager to oversee the operations of our technical support team. As a key member of our IT department, you will be responsible for ensuring efficient and effective technical support services to our users.Key Responsibilities* Establish and enforce Help Desk service level agreements to ensure problem...
-
Help Desk Support Specialist
4 weeks ago
Denver, Colorado, United States Decision Point Full timeWe are seeking a highly motivated and detail-oriented Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is responsible for providing operational support services to the organization, including remote computer support, owning, tracking and resolving IT incidents and requests,...
-
Service Desk Support Specialist
4 weeks ago
Denver, Colorado, United States IDR, Inc. Full timeJob Title: Service Desk Support SpecialistJob Summary:IDR, Inc. is seeking a highly skilled Service Desk Support Specialist to join our team. As a Service Desk Support Specialist, you will be responsible for providing technical support to our clients via phone, email, and chat.Key Responsibilities:Respond to and resolve technical issues in a timely and...
-
Caregiver - Senior Care Specialist
4 weeks ago
Denver, Colorado, United States Sunrise Senior Living Full timeSenior Care Specialist OpportunitySunrise Senior Living is committed to providing exceptional care and services to seniors in our assisted living and reminiscence neighborhoods. As a Caregiver - Senior Care Specialist, you will play a vital role in delivering high-quality care and support to our residents.Responsibilities:Build meaningful relationships with...
-
IT Help Desk Technician
1 month ago
Denver, Colorado, United States State of Colorado Full timeAbout the JobWe are seeking a highly skilled IT Help Desk Technician to join our team at the State of Colorado. As a key member of our Information Technology (IT) unit, you will provide exceptional technical support to our end-users, ensuring they receive timely and effective assistance with their IT-related issues.Key ResponsibilitiesProvide first-level...
-
Senior Life Enrichment Specialist
4 weeks ago
Denver, Colorado, United States BALFOUR SENIOR CARE Full timeJob OverviewBalfour Senior Living is seeking a dedicated and compassionate individual to join our team as a Volunteer Life Enrichment Specialist. In this role, you will have the opportunity to make a meaningful impact on the lives of our residents by providing engaging activities and experiences that promote their physical, emotional, and social...
-
Service Desk Support Specialist
4 weeks ago
Denver, Colorado, United States IDR, Inc. Full timeService Desk Analyst Job DescriptionIDR, Inc. is seeking a skilled Service Desk Analyst to join our team onsite in Denver, CO. This is a 3-month contract with potential to extend or convert. The ideal candidate will have at least 3 years of IT Service Desk or Helpdesk experience and strong customer service and troubleshooting skills.Key Responsibilities:...
-
Senior Service Desk Technician
4 weeks ago
Denver, Colorado, United States Crusoe Full timeJob OverviewCrusoe Energy is a pioneering company that aims to unlock value in stranded energy resources through the power of computation. As a Senior Service Desk Technician, you will play a crucial role in supporting the company's staff with top-tier IT services.The ideal candidate will have a strong background in IT support, with expertise in MacOS,...
-
Caregiver - Senior Care Specialist
4 weeks ago
Denver, Colorado, United States Sunrise Senior Living Full timeAbout the Role:At Sunrise Senior Living, we are passionate about providing high-quality care and services to our residents. As a Caregiver, you will play a vital role in delivering exceptional care and support to our seniors, ensuring their physical, emotional, and social needs are met. Responsibilities:Build meaningful relationships with residents and their...
-
Caregiver - Senior Care Specialist
4 weeks ago
Denver, Colorado, United States Sunrise Senior Living Full timeJob Summary:Sunrise Senior Living is seeking a compassionate and dedicated Caregiver to join our team. As a Caregiver, you will provide high-quality care and services to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Build meaningful relationships with residents and their families, providing assistance with...