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Administrative Support Associate

2 months ago

GondrecourtleChâteau, Grand Est, United States growroseville Full time

Position Overview:

GrowRoseville is in search of a dedicated and professional Front Desk Associate to enhance our front office operations. This role is essential in ensuring that every visitor and caller receives a warm welcome and the assistance they need.

Key Responsibilities:

  • Deliver exceptional service to clients, participants, and guests consistently.
  • Welcome visitors, assess their needs, and guide them to the appropriate personnel or resources.
  • Manage the operations email inbox, supporting program staff with their requests and handling administrative tasks such as printing, faxing, and scanning.
  • Answer and direct incoming calls, providing relevant information and connecting callers with the right departments.
  • Assist the Front Office Supervisor and other management staff as required.

Qualifications:

Candidates should possess a high school diploma or GED, along with a minimum of two years of experience in customer service. Experience in a front desk or administrative role is highly valued. Familiarity with working in diverse cultural settings, particularly with immigrant or refugee populations, is preferred. Bilingual abilities, especially in Hmong or Karen, will be considered an asset.

Compensation and Benefits:

This position offers a competitive hourly wage, commensurate with experience. Employees will enjoy a comprehensive benefits package that includes paid time off, holiday pay, and health benefits.

GrowRoseville is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of all backgrounds and experiences.