Crisis Support Volunteer

2 weeks ago

Olympia, Washington, United States SafePlace Full time
Position Overview

Salary: 0.00

SafePlace, a leading agency dedicated to addressing sexual and domestic violence, is seeking a Crisis Support Volunteer. Since 1981, we have been committed to providing essential services to survivors and their families, establishing ourselves as a pioneer in the field.

As an accredited feminist organization, we prioritize anti-oppression as a core principle in our operations and services. Our mission is to combat sexual and domestic violence while fostering personal and societal transformation through crisis intervention and educational initiatives.

Core Values
  • Excellence: We strive for effective programs, top-notch facilities, and a positive environment for social change.
  • Respect: We build relationships based on integrity, honesty, and respect for individual rights.
  • Self-Care: We emphasize the importance of self-care for all involved.
  • Diversity: We are committed to serving and reflecting the diverse cultures within our community.
  • Confidentiality: We maintain strict confidentiality regarding survivor and personnel information.

At SafePlace, we celebrate a diverse team dedicated to preventing domestic violence and sexual assault while offering vital support to survivors and their families. Our workplace fosters inclusivity and encourages every member to thrive.

Role Summary

The Crisis Support Volunteer will advocate for survivors of sexual and domestic violence, providing crisis intervention and ongoing support both in-person and via phone. Responsibilities include:

  • Conducting assessments of survivors' situations and developing safety plans.
  • Performing general administrative tasks related to client assistance.
  • Maintaining accurate documentation of client interactions.
Key Responsibilities
  • Helpline and SARP: 65%
  • Client Appointments: 25%
  • Documentation: 10%
Essential Duties
  • Provide emotional support and advocacy services during walk-in hours and through the Helpline.
  • Offer crisis intervention counseling, resources, referrals, and safety planning.
  • Deliver medical and legal advocacy, along with emergency support services.
  • Participate in on-the-job training and outreach events as required.
Qualifications

To succeed in this role, candidates must possess:

  • A high school diploma or GED.
  • Completion of SafePlace Advocate Core Training within six months of hire.
  • Experience in providing culturally relevant services.
  • Basic computer skills, including word processing and internet proficiency.
  • Strong communication skills, both verbal and written.
Preferred Qualifications
  • Bilingual capabilities.
  • Experience in support group facilitation.
  • Knowledge of Microsoft Office applications.
Physical Demands

The role requires regular communication, sitting, and using hands for various tasks. Candidates must be able to lift up to 30 pounds and maintain a positive attitude in a crisis environment.

SafePlace is an equal opportunity employer, dedicated to creating a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply.

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