Insurance Sales and Customer Support Specialist
1 week ago
Position Overview
As an Insurance Sales and Customer Support Specialist, you will play a crucial role in enhancing customer satisfaction by addressing inquiries and resolving issues related to our insurance products and services. Your responsibilities will include engaging with both internal and external clients to provide insights on underwriting standards, policies, and marketing strategies to effectively manage customer accounts.
Key Benefits
- Competitive Base Salary with Commission and Bonus Opportunities
- Paid Time Off (PTO)
- Comprehensive Health Insurance
- Standard Monday to Friday Work Schedule
- Practical Training Provided
Core Responsibilities
- Assess customer needs and expectations to recommend suitable products and solutions.
- Actively solicit, negotiate, and secure new insurance policies.
- Evaluate renewal accounts and determine necessary follow-up actions based on changes.
- Promote additional products to current clients through cross-selling and up-selling strategies.
- Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions.
- Assist in the annual review process by reaching out to clients and preparing tailored coverage recommendations based on their needs.
- Conduct risk assessments and underwriting tasks.
- Serve as a liaison for clients and claims.
- Escalate unresolved issues or complex interactions to senior team members.
- Monitor performance metrics and production levels for agency marketers.
- Adhere to company policies and agency protocols.
- Execute general customer service tasks as required.
- Perform additional duties as assigned.
Qualifications
Mandatory: Valid Arizona Insurance License for Property & Casualty, Life, Accident, and Health.
Performance Orientation: Ability to achieve individual performance targets and objectives.
Multi-tasking Skills: Proficient in managing multiple priorities simultaneously.
Detail Orientation: Maintain precise and thorough records of all customer interactions.
Communication Skills: Exceptional written and verbal communication abilities.
Industry Knowledge: Familiarity with basic product offerings, billing procedures, underwriting, and processing guidelines.
Team Collaboration: Open to feedback and capable of working effectively with colleagues.
Problem-Solving Skills: Skilled in researching and providing timely solutions to customer-related issues.
-
Tempe, Arizona, United States Farmers Insurance North Phoenix Full timePosition OverviewAs an Insurance Sales and Customer Support Specialist, you will play a crucial role in enhancing customer satisfaction by addressing inquiries and resolving issues related to our insurance products and services. Your primary responsibility will be to engage with both internal and external clients, providing insights into underwriting...
-
Insurance Sales and Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States Farmers Insurance North Phoenix Full timePosition OverviewAs an Insurance Sales and Customer Support Specialist, you will play a vital role in enhancing customer satisfaction by addressing inquiries and resolving issues related to our insurance products and services. Your primary responsibility will be to engage with both internal and external clients, providing insights into underwriting...
-
Sales and Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States United Fire Company Full timeJob Type: Full-timeDescription:United Fire Equipment Company, a recognized leader in the fire suppression and detection sector, is in search of a skilled Sales and Customer Support Specialist to become a vital part of our enthusiastic team.The Sales and Customer Support Specialist will serve as the primary liaison between United Fire and our extensive...
-
Insurance Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States Andrew Ruebbelke-District Office Full timeAre you prepared to take the next step in your professional journey?Andrew Ruebbelke-District Office is on the lookout for a committed and enthusiastic INSURANCE CUSTOMER SERVICE REPRESENTATIVE - SALES ACCOUNT EXECUTIVE. This role offers the chance to work in a supportive environment with flexible daytime shifts, evenings off, and occasional weekend...
-
Insurance Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States Andrew Ruebbelke-District Office Full timeAre you ready to take charge of your career path?Andrew Ruebbelke-District Office is seeking a committed and enthusiastic INSURANCE CUSTOMER SERVICE REPRESENTATIVE - SALES ACCOUNT EXECUTIVE. This role offers the chance to work in a supportive environment with flexible daytime shifts, ensuring evenings and weekends are available for personal time.As an...
-
Sales and Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States Matlick Enterprises Inc Full timePosition OverviewCompany: Matlick Enterprises IncAs a prominent player in the fire suppression and detection sector, Matlick Enterprises Inc is on the lookout for a skilled Sales and Customer Support Specialist to become an integral part of our committed team. This role serves as the initial point of interaction between Matlick and our extensive clientele of...
-
Insurance Customer Support Specialist
1 week ago
Tempe, Arizona, United States Andrew Ruebbelke-District Office Full timeAre you prepared to take the next step in your professional journey?Andrew Ruebbelke-District Office is on the lookout for a dedicated and enthusiastic INSURANCE CUSTOMER SERVICE REPRESENTATIVE - SALES ACCOUNT EXECUTIVE. This role offers the chance to work in a dynamic environment with flexible daytime shifts, evenings off, and occasional weekend work.As an...
-
Life Insurance Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States State Farm Full timePosition Overview:At State Farm, we are committed to providing not just a job, but a fulfilling career. Join our dedicated team and become part of a company that values its employees and customers alike.As a recognized leader in the insurance and financial services sector, we prioritize diversity and inclusion, fostering a workforce that is engaged and...
-
Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States Insight Global Full timeJob OverviewPosition: Customer Support SpecialistLocation: Remote with Hybrid OptionsSchedule: Monday to Friday, 8 AM - 5 PMContract Duration: 5-6 months with potential for permanent placementCompensation: $21/hour with access to discounted health, dental, and vision plans, as well as a 401K option during the contract period.Role ResponsibilitiesA leading...
-
Bilingual Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States Valon Mortgage, Inc. Full timeBilingual Customer Support SpecialistLocation: Remote / Customer Service Division / Full-timeAbout Valon Mortgage, Inc.Valon Mortgage, Inc. is dedicated to empowering homeowners throughout their financial journey, serving as a reliable partner for their home and future. Our team comprises engineers, operators, product aficionados, and seasoned servicing...
-
Insurance Coverage Support Specialist
2 weeks ago
Tempe, Arizona, United States Novartis Full timeJob OverviewPosition Type: Temporary Contractor OpportunityAt Novartis, we are dedicated to enhancing the lives of millions globally. Every position, irrespective of its nature, contributes significantly to improving human health.Novartis collaborates with Magnit Global to provide flexible contractor roles for individuals seeking to expand their skills and...
-
Photo Finishing Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States TEMPE CAMERA REPAIR INC Full timeJob OverviewWe are looking for a dedicated Photo Finishing Customer Support Specialist to enhance our customer service experience. This role involves assisting clients by delivering comprehensive product and service information while addressing technical challenges. A solid understanding of both photographic film and digital media is essential.Key...
-
Sales Support Specialist
6 days ago
Tempe, Arizona, United States Arizona Tile Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Arizona Tile. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers in selecting the right products to meet their needs and...
-
Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States DHL International GmbH Full timeRole OverviewAs a Customer Support Specialist at DHL International GmbH, you will play a vital role in enhancing customer satisfaction through effective communication and problem-solving.Key ResponsibilitiesAssist the Backline Supervisor in implementing comprehensive orientation programs for new Customer Service Associates.Conduct on-the-job training...
-
Lead Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States Emcor Inc Full timeAbout Us: EMCOR Facilities Services (EFS), a key division of EMCOR, manages over 1 billion square feet of commercial properties throughout the United States. EFS delivers a comprehensive suite of services that support essential sectors including financial services, manufacturing, pharmaceuticals, transportation, and education. Position Title: Lead Customer...
-
Sales Support Specialist
2 weeks ago
Tempe, Arizona, United States W. L. Gore & Associates Full timePosition Overview: We are seeking a Sales Operations Associate to enhance our Sales Support team. This role is essential in delivering outstanding support to our Field Sales organization, ensuring a superior customer experience. This position may offer a hybrid work model, allowing flexibility between remote work and in-office collaboration.Key...
-
Sales Support Specialist
2 weeks ago
Tempe, Arizona, United States W. L. Gore & Associates Full timePosition Overview: We are seeking a Sales Operations Associate to become a vital part of our Sales Support team. This role is focused on delivering exceptional support to our Field Sales organization, ensuring a remarkable customer experience. This position offers a flexible work arrangement, with a combination of in-office and remote work based on the...
-
Customer Experience Sales Representative
1 day ago
Tempe, Arizona, United States The William Warren Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Experience Specialist to join our team at The William Warren Group. As a Sales and Customer Experience Specialist, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesAct as the primary point of contact...
-
Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States OvationCXM Full timeJob OverviewCompany BackgroundOvationCXM, operating under Boomtown Network Inc., is a leader in Customer Experience Management, empowering businesses and their partners to deliver outstanding customer interactions with full transparency and control. Our OvationCXM Platform, known as 'CXMEngine', integrates pre-configured CRM connections, customer journey...
-
Spanish-Speaking Customer Support Specialist
2 weeks ago
Tempe, Arizona, United States Heartland Hire Full timeAt Heartland, a leader in financial technology, we empower businesses by facilitating seamless transactions between buyers and sellers through our innovative products and exceptional services. If you thrive in a dynamic environment and are passionate about providing effective solutions, we invite you to consider joining our team.Role OverviewAs a...