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Insurance Customer Support Specialist

2 months ago

Tempe, Arizona, United States Andrew Ruebbelke-District Office Full time

Are you prepared to take the next step in your professional journey?

Andrew Ruebbelke-District Office is on the lookout for a dedicated and enthusiastic INSURANCE CUSTOMER SERVICE REPRESENTATIVE - SALES ACCOUNT EXECUTIVE. This role offers the chance to work in a dynamic environment with flexible daytime shifts, evenings off, and occasional weekend work.

As an Insurance Customer Service Representative - Sales Account Executive, you will operate within established guidelines to deliver exceptional customer service, sales, and retention efforts for various Property & Casualty personal line products. Your role will involve assisting clients with both new and existing insurance policies, fostering a deeper connection with the company.

Compensation and Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Comprehensive Health Plans

Significant work-life balance

Monday to Friday Schedule

Evenings Off

Weekends as required


Key Responsibilities
  • Be dependable and reliable
  • Welcome customers and assist them in locating the products they require
  • Handle inbound and outbound phone calls and emails
  • Identify, assess, and understand customer needs to consistently provide complete and accurate advice and solutions for insurance products and services.
  • Process sales transactions with accuracy and efficiency
  • Build strong relationships with clients to ensure repeat business
  • Be adaptable and flexible in a dynamic work environment
  • Collaborate with colleagues to meet sales targets
  • Maintain a clean and organized office environment
  • Assist with inventory management, including restocking shelves and monitoring stock levels
  • Be detail-oriented with a focus on task challenges
  • Work autonomously and independently
  • Demonstrate high stress tolerance in a demanding yet rewarding role
  • Stay informed on product knowledge and industry trends

Ready to shape your future? Submit your resume and express your interest in becoming part of the Andrew Ruebbelke-District Office family. Take the first step towards a fulfilling career.


Requirements
  • Minimum High School diploma or equivalent
  • Experience in providing outstanding Customer Service
  • Strong Time Management Skills
  • Self-motivated and goal-oriented
  • Excellent organizational skills
  • Strong verbal and written communication skills
  • Exceptional interpersonal skills with the ability to build rapport with clients
  • Basic math skills, including the ability to calculate discounts, percentages, and sales totals
  • Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously
  • Willingness to learn new skills and adapt to changes quickly
  • Detail-oriented with a focus on accuracy
  • Ability to work well independently as well as part of a team
  • Bilingual is a plus but not required
  • Willingness to obtain Property and Casualty licensing