Onboarding Project Manager

2 weeks ago

Lehi, Utah, United States Weave Full time
Job Summary

We are seeking an experienced Onboarding Project Manager to join our team at Weave. As an Onboarding Project Manager, you will be responsible for managing the onboarding process for our customers, ensuring a seamless and successful implementation of our platform.

Key Responsibilities:

  • Develop and manage relationships with customers throughout the onboarding process.
  • Manage a portfolio of customers in various stages of implementation.
  • Act as the project manager/point contact for each customer.
  • Keep the customer informed throughout the process and set clear expectations.
  • Teach and train customers how to maximize the value of the Weave platform.
  • Provide a five-star customer experience with each customer.
  • Triage, troubleshoot and prioritize issues as they arise during implementation.
  • Coordinate with adjacent teams on all tasks related to onboarding.
  • Utilize reports and data from various systems to help guide decision-making and manage your portfolio of customers.
  • Aid offices with installing their Weave software and hardware.
  • Handle escalations with customers.
  • Daily documentation of all completed and uncompleted work.
  • Manage your calendar and scheduled events.

Requirements:

  • 2+ years of experience in Account Management / Implementation.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Ensures Accountability: Holding self and others accountable to meet commitments.
  • Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Resourcefulness: Securing and deploying resources effectively and efficiently.
  • Being Resilient: Rebounding from setbacks and adversity when facing difficult situations.
  • Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Collaborates with Others/Interpersonal Savvy: Building partnerships and working collaboratively with others to meet shared objectives.
  • Strong technical aptitude.

What We Offer:

  • Knowledge of basic computer networking and how an average home/office network is configured.
  • Ability to have fun and interact with the team.
  • Self-driven.
  • Vision - ability to see beginning to end.
  • Ability/Desire to build relationships (with co-workers and customers).

Weave is an equal opportunity employer that is committed to diversity and inclusion. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to and we'll confirm if you're engaging with one of our Weave teammates

  • Onboarding Project Manager

    1 month ago

    Lehi, Utah, United States Weave Full time

    Job Title: Onboarding Project ManagerWe are seeking a highly skilled Onboarding Project Manager to join our team at Weave. As an Onboarding Project Manager, you will play a critical role in ensuring a seamless onboarding experience for our customers.Key Responsibilities:Develop and manage relationships with customers throughout the onboarding process.Manage...

  • Onboarding Project Manager

    1 month ago

    Lehi, Utah, United States Weave Full time

    About the RoleWe are seeking an experienced Onboarding Project Manager to join our team at Weave. As an Onboarding Project Manager, you will play a critical role in ensuring a seamless onboarding experience for our customers. You will be responsible for managing the relationship with each customer, prioritizing and managing both planned and unplanned work,...

  • Onboarding Specialist

    3 weeks ago

    Lehi, Utah, United States Podium Full time

    About the RoleWe are seeking a highly skilled Onboarding Manager to join our team at Podium. As a key member of our customer success team, you will be responsible for the initial implementation and onboarding of new customer accounts.Key ResponsibilitiesPrimary contact during the first 30 days of new customer experiencePodium product expertManage potential...

  • Onboarding Coordinator

    4 days ago

    Lehi, Utah, United States Vivint Full time

    About the Role:As a key member of our dynamic recruiting team, you will play a crucial role in welcoming and integrating new Sales Representative hires into our organization at Vivint. We are seeking an energetic and detail-oriented Onboarding Specialist to deliver an exceptional onboarding experience that aligns with our values and culture.Key...

  • Onboarding Coordinator

    4 days ago

    Lehi, Utah, United States Vivint Full time

    About the RoleWe are seeking an experienced Onboarding Specialist to join our dynamic recruiting team at Vivint. As a key member of our team, you will play a crucial role in welcoming and integrating new Sales Representative hires into our organization.Key Responsibilities:• Manage the end-to-end onboarding process for new hires, including pre-boarding...

  • Electrical Engineering Project Manager

    4 days ago

    Lehi, Utah, United States Advanced Engineering & Environmental Services, Inc. Full time

    Are you a seasoned electrical engineer looking for a challenging project management role? Advanced Engineering & Environmental Services, Inc. is seeking an Electrical Engineering Project Manager/Technical Specialist to join our team in Lehi, UT.Job SummaryWe are looking for a highly skilled electrical engineer with experience in project management to lead...

  • Director of Project Management

    4 days ago

    Lehi, Utah, United States Volition Full time

    Job DescriptionVolition is seeking a highly skilled Senior Director of Project Management to oversee and drive the successful implementation of renewable energy projects.This role requires a seasoned professional with excellent communication skills, a deep understanding of renewable energy technologies, and a proven track record in managing complex...

  • Project Manager

    2 weeks ago

    Lehi, Utah, United States SIRQ Inc Full time

    Job DescriptionSIRQ Inc is seeking a highly skilled Project Engineer to join our team. As a key member of our construction team, you will be responsible for overseeing the execution of projects from start to finish.Key Responsibilities:Risk ManagementProject OrganizationProject Changes- Costs/ TimePay Apps and payments both owner and...

  • Construction Project Manager

    2 weeks ago

    Lehi, Utah, United States Sundt Full time

    Job Title: Construction Project ManagerJob Summary:We are seeking a highly skilled Construction Project Manager to join our team at Sundt. As a Construction Project Manager, you will be responsible for providing leadership and management to assigned projects in a safe, profitable, and timely manner. You will manage the work in a manner consistent with...

  • Project Manager

    4 weeks ago

    Lehi, Utah, United States SIRQ Inc Full time

    Job DescriptionSIRQ Inc is seeking a highly skilled and experienced Project Manager to join our team. As a Project Manager, you will be responsible for overseeing the planning, execution, and delivery of construction projects from start to finish.Key Responsibilities:Develop and implement project plans, timelines, and budgets.Coordinate and manage project...

  • Construction Project Manager

    1 week ago

    Lehi, Utah, United States Century Communities Full time

    Job SummaryAs a Construction Project Manager at Century Communities, you will oversee and direct community construction projects for new home communities. Your expertise in residential construction concepts, practices, and codes will ensure that homes and production sites under construction are maintained, well-organized, safe, and secure.Key...

  • Wastewater Treatment Project Manager

    2 weeks ago

    Lehi, Utah, United States Advanced Engineering & Environmental Services, Inc. Full time

    Project Manager - Wastewater TreatmentAE2S is seeking a highly skilled and experienced Project Manager to lead our wastewater treatment projects. As a key member of our team, you will be responsible for managing project teams, delivering high-quality results, and ensuring client satisfaction.Key Responsibilities:Manage project teams to deliver wastewater...

  • Wastewater Treatment Project Manager

    1 week ago

    Lehi, Utah, United States Advanced Engineering & Environmental Services, Inc. Full time

    Project Manager - Wastewater TreatmentAE2S is seeking a highly skilled Project Manager to lead our wastewater treatment projects. As a key member of our team, you will be responsible for managing project teams, ensuring timely delivery, and providing exceptional client service.Key Responsibilities:Manage project teams, including engineers, technicians, and...

  • Wastewater Treatment Project Manager

    3 weeks ago

    Lehi, Utah, United States Advanced Engineering & Environmental Services, Inc. Full time

    Project Manager - Wastewater TreatmentWe are seeking a highly skilled and experienced Project Manager to lead our wastewater treatment projects. As a key member of our team, you will be responsible for the performance of project team members and will work closely with them to provide high-quality deliverables on time and on budget to our clients.Key...

  • Mechanical Construction Project Manager

    4 weeks ago

    Lehi, Utah, United States Professional Recruiters Full time

    Job Title: Mechanical/Electrical Construction Project ManagerAre you a seasoned construction professional with expertise in Mechanical or Electrical construction? Do you have a passion for leading projects from start to finish and exceeding client expectations?We are seeking a highly skilled Mechanical/Electrical Construction Project Manager to join our...

  • Civil Engineer

    3 weeks ago

    Lehi, Utah, United States Advanced Engineering & Environmental Services, Inc. Full time

    Job Title: Civil Engineer - Project ManagerWe are seeking a highly skilled Civil Engineer - Project Manager to join our team at Advanced Engineering & Environmental Services, Inc. in Lehi, UT.About the Role:This is an exciting opportunity for a motivated and experienced Civil Engineer to lead our water resources projects and teams. As a Project Manager, you...

  • Home Automation Project Manager

    2 weeks ago

    Lehi, Utah, United States Audio Video Systems Full time

    Job Title: Home Automation Project ManagerAre you a skilled project manager looking for a new challenge? Do you have experience in home automation and a passion for delivering high-quality projects? We are seeking a talented Home Automation Project Manager to join our team at Audio Video Systems.Job Summary:We are a leading AV integrator in the country, and...

  • Senior Project Manager

    2 weeks ago

    Lehi, Utah, United States Civil Science Full time

    Job Opportunity: Senior Project Manager - TransportationCivil Science is seeking a highly skilled Senior Project Manager - Transportation to lead our transportation projects from conception to completion. As a key member of our team, you will oversee and manage transportation projects, ensuring they are completed on time, within scope, and within budget.Key...

  • Civil Infrastructure Project Manager

    3 weeks ago

    Lehi, Utah, United States Gpac Full time

    Civil Infrastructure Project Manager Job DescriptionThe ideal candidate will possess experience in civil infrastructure projects, with a strong understanding of quantity take-offs, digitizing drawings, analyzing addendums, and communicating with vendors and subcontractors. Key responsibilities include:Key Responsibilities:Perform earthwork quantity takeoff...

  • Senior Project Engineer

    2 weeks ago

    Lehi, Utah, United States Exyte Full time

    About the RoleWe are seeking a highly experienced Senior Project Engineer to join our team at Exyte. As a key member of our project management team, you will be responsible for supporting the management and administration of project piping system construction activities.Key ResponsibilitiesDevelop a comprehensive understanding of contract documents,...