VP of Customer Success Lead
2 weeks ago
We are seeking a seasoned Customer Success Leader to drive strategic initiatives and optimize customer onboarding processes. The ideal candidate will collaborate with cross-functional teams to create a seamless customer experience, focusing on reducing time to value and increasing customer retention.
Key Responsibilities:- Develop and implement customer success strategies to drive customer engagement, adoption, and retention.
- Collaborate with Sales, Product, and Customer Journey teams to ensure a cohesive onboarding experience.
- Utilize data and analytics to monitor onboarding performance and adjust strategies for continuous improvement.
- Manage and mentor a team of customer success professionals to meet and exceed customer goals.
- 10+ years of experience leading and scaling customer success teams in SaaS companies.
- Proven track record of developing and implementing successful customer success strategies.
- Strong leadership and team management skills, with experience leading high-performing teams.
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
- A dynamic and fast-paced work environment.
- Opportunities for professional growth and development.
- A collaborative and inclusive team culture.
We are an equal opportunity employer committed to diversity and inclusion. We welcome applicants from diverse backgrounds and perspectives.
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VP of Customer Success Lead
4 days ago
Lehi, Utah, United States Weave Full timeJob Title: VP of Customer Success LeadJob Summary:We are seeking an experienced and dynamic leader to drive our customer onboarding and success initiatives. The ideal candidate will have a proven track record of developing and implementing successful strategies that reduce time to value, increase customer retention, and maximize customer lifetime value.Key...
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VP of Customer Success Leader
3 weeks ago
Lehi, Utah, United States Weave Full timeJob Title: VP of Customer SuccessWe are seeking an experienced and dynamic leader to drive our customer success initiatives and optimize our onboarding processes. The ideal candidate will have a proven track record of developing and implementing successful customer success strategies that reduce time to value, increase customer retention, and maximize...
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VP of Customer Success
4 days ago
Lehi, Utah, United States Weave Full timeWe are seeking an experienced and dynamic leader to drive our customer onboarding and success initiatives. The ideal candidate will develop and implement strategic initiatives to streamline and enhance the customer onboarding process, focusing on reducing time to value and ensuring a successful handoff from Sales to Onboarding to Customer Success.This...
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Vice President of Customer Success
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Senior Director of Customer Success
1 week ago
Lehi, Utah, United States Weave Full timeWe are seeking a seasoned leader to drive customer success and retention at Weave. As VP of Customer Experience, you will oversee the development and implementation of strategies to optimize customer onboarding and success initiatives.This role will collaborate closely with Sales, Product, and Customer Journey teams to create a seamless customer experience....
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VP of Business Development Lead
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VP Experience Marketing Leader
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Customer Success Manager
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Customer Success Strategist
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Lehi, Utah, United States Weave Full timeJob SummaryWe are seeking a skilled Customer Success Strategist to lead retention efforts and engage with customers who are considering canceling their services. This role requires strong negotiation skills, quick thinking, and the ability to work cross-functionally with internal teams to improve customer retention strategies.Key ResponsibilitiesHandle...
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Customer Success Manager
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Customer Success Manager
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Lehi, Utah, United States Pattern Full timeJob Description:Are you passionate about driving business growth through data-driven customer success? Do you have a knack for building strong relationships with clients and delivering exceptional onboarding experiences? If so, we want to hear from you!As a Customer Success Manager at Pattern, you will be responsible for overseeing client relationships and...
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Enterprise Customer Success Manager
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Lehi, Utah, United States Podium Full timeCustomer Success Role at PodiumAt Podium, our mission is to empower local businesses with a comprehensive platform and outcome-driven AI employees that convert leads into paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them increase revenue. Our work and focus on helping local businesses thrive...
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Customer Success Manager
3 days ago
Lehi, Utah, United States Pattern Full timeAt Pattern, we're looking for a Customer Success Manager to join our elite team focused on cutting-edge martech & eCommerce acceleration software. As a key member of our organization, you'll be responsible for delivering on the value of our digital asset management and product content syndication platform to our global customers.Key responsibilities...
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Customer Success Manager I
2 weeks ago
Lehi, Utah, United States Podium Full timeCustomer Success Manager IAt Podium, we're on a mission to empower local businesses with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Our work has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most...
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Enterprise Customer Success Manager
3 weeks ago
Lehi, Utah, United States Podium Full timeUnlock Customer Success with PodiumAt Podium, we're on a mission to empower local businesses to thrive. Our innovative platform, powered by AI and integrations, helps businesses convert leads faster, communicate more effectively, and drive more sales. With thousands of local businesses relying on our review management, communication, marketing, and payments...
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Customer Success Manager
3 weeks ago
Lehi, Utah, United States Adobe Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Adobe. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their desired outcomes and maximize the value they derive from our products and services.Key ResponsibilitiesProvide consulting services in the...
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Customer Success Manager I
2 weeks ago
Lehi, Utah, United States Podium Full timeAbout the RoleWe're seeking a highly skilled Customer Success Manager I to join our team at Podium. As a key member of our customer success team, you will be responsible for ensuring the success and health of our small business customers.Key ResponsibilitiesDevelop and implement strategies to increase customer engagement and delight, while mitigating...
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Enterprise Customer Success Manager
2 weeks ago
Lehi, Utah, United States Podium Full timeUnlock Customer Success with PodiumAt Podium, we're on a mission to empower local businesses with a complete platform and AI-driven solutions that drive real results. Our team is passionate about fostering a culture that thrives on exceptional talent and innovation.Role OverviewWe're seeking an experienced Enterprise Customer Success Manager to join our...
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Customer Success Manager I
4 weeks ago
Lehi, Utah, United States Podium Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Success Manager I to join our team at Podium. As a Customer Success Manager I, you will be responsible for owning the success and health of a segment of our small business customers. You will develop strategies that increase engagement and delight customers while mitigating churn....
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Customer Success Manager I
3 weeks ago
Lehi, Utah, United States TBWA\Chiat\Day Full timeAbout the RoleWe're seeking a highly skilled Customer Success Manager I to join our team at Podium. As a key member of our customer-facing team, you will be responsible for ensuring the success and health of our small business customers.Key ResponsibilitiesDevelop and implement strategies to increase customer engagement and satisfactionPartner with customers...