UX Researcher: Experience Manager Expert

1 week ago


Lehi, Utah, United States Akraya Full time
Job Summary:

We are seeking a UX Researcher to join User Labs, focusing on conducting comprehensive research studies and providing actionable insights for the Adobe Experience Manager (AEM) team.

The ideal candidate will be instrumental in translating product team needs into well-defined research plans and delivering results that guide our customer experience strategies.

The role demands a high degree of organization, independence, and the ability to manage multiple studies simultaneously, with a typical study turnaround time of around 25 days.


Key Responsibilities:
Conduct various research studies, including ethnographic explorations, 1-on-1 interviews, and usability tests.
Translate product team requirements into detailed research plans.
Independently manage research projects to meet tight deadlines.
Produce detailed research reports and actionable recommendations, collaborating closely with the AEM PM/Eng teams.
Focus on creating comprehensive customer/user cohorts and personas for targeted insights.

Must-Have Skills:
Proficiency in conducting research studies using various methodologies.
Strong project management and communication skills for translating product requirements into research actions.
Experience in creating detailed research reports and actionable recommendations.

Industry Experience:
Previous experience working with Adobe Experience Manager (AEM) or similar digital experience management platforms is a plus.
Minimum 5 years of experience in UX research or related fields.

About Akraya:
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. We are dedicated to connecting talented professionals with top companies in the industry, providing a platform for growth and success.

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