Customer Support Specialist
3 days ago
CaseWorthy, LLC is seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and resolving technical issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries via phone, email, and other channels, providing accurate and timely solutions to technical issues.
- Track and resolve support tickets, ensuring that all customer interactions are documented and follow-up actions are taken as necessary.
- Develop and maintain support resources, including knowledge base articles and documentation, to assist customers in resolving common issues.
- Collaborate with internal teams, including product and test teams, to ensure seamless support and resolution of technical issues.
- Participate in on-call rotation for after-hours emergency support calls, providing 24/7 support to our customers.
- 2+ years of experience in customer support or a related field.
- Proven ability to provide exceptional customer service and resolve technical issues in a timely manner.
- Strong analytical skills and attention to detail, with the ability to troubleshoot complex technical issues.
- Previous experience with CRM or support software, with a strong understanding of database applications and general computer knowledge.
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Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Stackline & Company Full time**About Stackline & Company**Stackline & Company is a leading provider of all-in-one ecommerce platforms for brands and retailers. Our mission is to engineer the world's most powerful data, tools, and services for commerce.**Job Summary**We are seeking a highly skilled Customer Support Specialist to join our newly created Customer Support team. As a Customer...
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Customer Support Specialist
4 weeks ago
Salt Lake, Utah, United States Adpostman Full timePosition OverviewThe Customer Support Specialist plays a crucial role in ensuring customer satisfaction by effectively addressing their needs and concerns. This position involves a variety of responsibilities aimed at enhancing the customer experience.Key ResponsibilitiesResponding to customer inquiries via phone and providing assistance with...
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Customer Support Specialist
4 weeks ago
Salt Lake, Utah, United States Altec Industries , Inc. Full timeCustomer Support Specialist at Altec Industries, Inc.Altec Industries, Inc. stands as a prominent entity renowned for its expertise in design, manufacturing, and service across diverse sectors worldwide. Founded in 1929 and based in Birmingham, Alabama, our commitment to innovation and excellence has established us as a preferred employer for those aspiring...
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Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Equifax Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Equifax. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve technical issues in a timely and...
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Customer Support Specialist
3 weeks ago
Salt Lake, Utah, United States Clicklease LLC Full timeJob OverviewClicklease LLC is an innovative FinTech organization that is transforming the financial services landscape. Our cutting-edge technology platform and advanced decision-making algorithms are setting new standards in commercial equipment financing. We are looking for enthusiastic and customer-focused individuals to enhance our customer support...
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Customer Support Specialist
3 weeks ago
Salt Lake, Utah, United States Clicklease LLC Full timeJob OverviewClicklease LLC is an innovative FinTech organization that is transforming the financial services landscape with its cutting-edge technology and machine-learning solutions. We are on the lookout for enthusiastic and customer-focused individuals to become part of our customer support team.As a Customer Support Specialist at Clicklease, you will...
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Customer Support Specialist
3 weeks ago
Salt Lake, Utah, United States Clicklease LLC Full timeJob OverviewClicklease LLC is a dynamic FinTech organization that is transforming the financial services sector with innovative technology solutions. We are on the lookout for enthusiastic and customer-focused individuals to become part of our customer support team.As a Customer Support Specialist at Clicklease, you will serve as the primary contact for our...
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Customer Support Specialist II
4 weeks ago
Salt Lake, Utah, United States Sandata Technologies Full timeSandata Technologies - Customer Support Specialist IISandata Technologies stands at the forefront of providing innovative software solutions tailored for home care agencies, managed care organizations, and state payer programs across the United States. Our primary goal is to ensure adherence to regulatory standards while enhancing operational efficiency for...
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Brokerage Services Customer Support Specialist
4 weeks ago
Salt Lake, Utah, United States Wells Fargo Full timeBrokerage Services Customer Support SpecialistAbout this role:Wells Fargo is seeking a Customer Support Specialist to assist in delivering exceptional service to our clients.Key Responsibilities:Provide assistance with financial products and services.Identify and propose enhancements to the customer service experience, ensuring efficient resolution of client...
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Brokerage Services Customer Support Specialist
4 weeks ago
Salt Lake, Utah, United States Wells Fargo Full timeBrokerage Services Customer Support SpecialistAbout this role:Wells Fargo is seeking a Customer Support Specialist to join our Brokerage Services team. In this capacity, you will play a vital role in enhancing the customer experience.Key Responsibilities:Assist clients with financial products and services.Identify and propose enhancements to the customer...
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Brokerage Services Customer Support Specialist
4 weeks ago
Salt Lake, Utah, United States Wells Fargo Full timeBrokerage Services Customer Support SpecialistAbout this position:Wells Fargo is looking for a Customer Support Specialist in the Brokerage Services sector.Key Responsibilities:Assist clients with financial products and services.Identify and implement strategies to enhance the customer service experience, addressing both internal and external inquiries to...
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Electronics Customer Support Specialist
3 weeks ago
Salt Lake, Utah, United States Marshall Retail Group Full timeAre you enthusiastic about consumer electronics and audio innovations, particularly in the retail industry? If you enjoy engaging in discussions about leading brands such as Apple, BOSE, and Beats and have experience in retail, we have a fantastic opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our premier Marshall...
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Electronics Customer Support Specialist
4 weeks ago
Salt Lake, Utah, United States Marshall Retail Group Full timeAre you enthusiastic about the world of electronics and audio innovations, particularly in the retail landscape? If you enjoy engaging in discussions about renowned brands such as Apple, BOSE, and Beats, and have experience in retail, we have a fantastic opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our outstanding...
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Beauty Customer Support Specialist
4 weeks ago
Salt Lake, Utah, United States Beauty Industry Group Full timeJob OverviewWe are in search of a Customer Service Associate (Beauty Specialist) dedicated to assisting our esteemed clients and customers through various communication channels, including email, SMS, and inbound calls. The perfect candidate will possess a strong passion for the beauty sector, a desire to make a meaningful difference, and an interest in a...
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Electronics Customer Support Specialist
3 weeks ago
Salt Lake, Utah, United States Marshall Retail Group Full timeAre you enthusiastic about consumer electronics and sound technology, particularly in the retail industry? If you enjoy engaging in discussions about renowned brands such as Apple, BOSE, and Beats and have experience in retail, we have an exciting opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our outstanding ...
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Electronics Customer Support Specialist
4 weeks ago
Salt Lake, Utah, United States Marshall Retail Group Full timeAre you enthusiastic about technology and audio equipment, particularly in the retail industry? If you enjoy engaging in discussions about renowned brands such as Apple, BOSE, and Beats and have experience in retail, we have a fantastic opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our outstanding Marshall Retail...
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Electronics Customer Support Specialist
4 weeks ago
Salt Lake, Utah, United States Marshall Retail Group Full timeAre you enthusiastic about the world of electronics and audio devices, particularly in a retail setting? If you enjoy engaging in discussions about renowned brands such as Apple, BOSE, and Beats, and have experience in retail, we have an exciting opportunity for you. Join our team as a Part-Time Customer Support Specialist with Marshall Retail Group. You...
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Customer Service Leadership Role
3 days ago
Salt Lake, Utah, United States Golden Customer Care Full timeJob OpportunityGolden Customer Care is seeking a skilled Assistant Manager, Customer Service to provide leadership and training to supervisors who oversee multiple customer care agents. This role requires effective communication, coaching, and management of given directives, as well as partnership and collaboration with the Customer Care Manager and other...
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Customer Support Specialist
5 days ago
Salt Lake, Utah, United States Stackline & Company Full timeCustomer Support AssociateStackline is seeking a highly motivated and customer-focused Customer Support Associate to join our newly created Support team. As a key member of our Support team, you will be responsible for providing exceptional support to our customers, ensuring their success with our SaaS platform.Key Responsibilities:Customer Advocate: Serve...
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Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States ServiceTitan Full timeUnlock Your Potential as a Customer Support AdvocateWe're seeking a talented and empathetic individual to join our customer support team as a Customer Support Advocate. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and helping our customers succeed.Key Responsibilities:Provide top-notch support to...