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Business Development Consultant

4 weeks ago


GondrecourtleChâteau, Grand Est, United States New Brighton Ford Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Business Development Consultant. In this role, you will be responsible for establishing and maintaining relationships with customers, providing them with exceptional service, and ensuring their needs are met.

Key Responsibilities:

  • Answer customer calls and establish follow-up appointments.
  • Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present initial financing options based on customer needs.
  • Follow up with leads that are not ready to make an appointment or no-show.

What We Offer:

  • Medical, dental, and vision insurance.
  • 401K plan.
  • Paid time off and vacation.
  • Growth opportunities.
  • Paid training.
  • Potential employee vehicle purchase plans.
  • Health and wellness.
  • Discounts on products and services.

Qualifications:

  • At least one previous role based in customer service experience.
  • Excellent teamwork and collaborative attitude.
  • Prompt and courteous demeanor.
  • Positive and hardworking personality.
  • Strong computer skills.
  • Valid driver's license.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.