Marketing Coordinator

6 days ago


Grand Rapids, Michigan, United States NR Consulting Full time
Job Summary

We are seeking a highly organized and detail-oriented Marketing Administrator to join our team at NR Consulting. The successful candidate will be responsible for managing and resolving technical issues, maintaining business relationships with customers, and supporting program managers with technical issues.

Key Responsibilities
  • Represent the company effectively in situations requiring sound judgment, initiative, and discretion.
  • Resolve problems independently within guidelines.
  • Manage multiple project tasks and prioritize deadlines.
  • Prepare and transmit correspondence of contractual and technical nature to customers and company departments.
  • Support program managers with technical issues within limited scope.
  • Track performance, maintain, and monitor customer metrics and report results.
  • Acknowledge purchase orders and amendments for new orders and others as assigned.
  • Identify risks associated with contractual terms and conditions and develop, propose, and coordinate for internal review.
  • Negotiate contract changes within established guidelines.
  • Support long-term contract negotiations and assist program managers with proposal preparation.
  • Provide change quotations and information regarding delivery and status on new jobs to customers.
  • Recognize potential sales opportunities and pass them on to Program Managers for follow-up.
  • Handle and communicate Accounts Receivables issues directly with the customer in support of Finance.
Requirements
  • This is a non-supervisory position, requiring a Bachelor's degree or having equivalent knowledge and experience.
  • Excellent organizational, verbal, and written communication skills are required.
  • Attention to details and accuracy are position critical.
  • The ability to troubleshoot and recommend solutions in a team environment is required.
  • Computer skills and knowledge are a pre-requisite.


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