Application Support Specialist

2 weeks ago


Chicago, Illinois, United States SPECTRAFORCE Full time

Job Title: Application Support Specialist

Location: Chicago, IL (Onsite 3 days/week)

Duration: 6 Months (Potential for Extension)

Job Overview:

As a key member of the support organization within Wealth Management, you will play a crucial role in ensuring the stability and efficiency of our client's operations.

Key Responsibilities:

  • Lead initiatives to enhance production stability and prevent issues.
  • Monitor and manage incidents, changes, and problems for designated applications.
  • Provide timely and comprehensive updates to stakeholders regarding incident progress, including any risks to service level agreements.
  • Identify and implement strategies to improve application stability and availability.
  • Develop expertise in your assigned application domain.
  • Troubleshoot production issues through effective monitoring and log analysis.
  • Participate in regular meetings with project and development teams to prioritize and address production issues.
  • Assist in project planning and management for systems projects.
  • Ensure compliance with audit requirements, including change control and data security protocols.
  • Coordinate with onsite and offshore service providers to support applications and drive continuous improvement.
  • Collaborate with various teams to raise support tickets, analyze root causes, and facilitate efficient resolutions.
  • Be available for on-call support, including weekends, for critical production issues.
  • Work with vendors and support staff to manage support tickets until resolution.

Required Skills and Experience:

  • 5-6 years of experience in application development or support, with a strong grasp of modern technical frameworks.
  • Experience supporting multi-channel applications (web, mobile, API).
  • Familiarity with DevOps or Site Reliability Engineering (SRE) practices is a plus.
  • Understanding of the Secure Software Development Lifecycle (SSDLC) and related methodologies.
  • Experience in Agile or XP project environments.
  • Proficiency in technologies such as Java, J2EE, Cloud Computing, RESTful interfaces, and more.
  • Strong communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders.
  • Demonstrated leadership and teamwork abilities within a global support framework.
  • Experience collaborating effectively with diverse groups, including IT management, technology staff, and business partners.

About SPECTRAFORCE: Established in 2004, SPECTRAFORCE is a leading diversity-owned staffing firm in the US, known for its innovative talent acquisition platform and commitment to client service.

Benefits: SPECTRAFORCE offers a comprehensive benefits package, including health, dental, vision, and retirement plans, as well as paid sick leave as required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and values diversity in the workplace.



  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Job SummaryWe are seeking a highly skilled Application Support Specialist to join our team at Northwestern Memorial Healthcare. As an Application Support Specialist, you will play a critical role in ensuring the smooth operation of our applications and systems.Key ResponsibilitiesApplication MaintenanceMonitor and resolve issues with assigned applications...


  • Chicago, Illinois, United States EPITEC Full time

    Become an Application Support Specialist at EpitecPosition Type: Full-time, ContractCompensation: $50.00 per hourPerks:401(k) PlanDental CoverageHealth InsuranceOverview:Epitec is seeking an Application Support Specialist to enhance our client's operations.This position focuses on improving production reliability, managing incidents, and implementing...


  • Chicago, Illinois, United States Avance Consulting Full time

    Job OverviewWe are seeking a dedicated Application Support Specialist to manage and enhance our application support operations.Key Responsibilities:Engagement in Application Support: Collaborate on various application support initiatives to ensure seamless operations.Multi-Level Support: Provide L1, L2, and L3 support to address and resolve application...


  • Chicago, Illinois, United States SPECTRAFORCE Full time

    Position Title: Application Support SpecialistLocation: Chicago, IL (Onsite 3 days/week)Contract Duration: 6 Months (Potential for Extension)Role Overview:The Application Support Specialist will play a pivotal role in the Wealth Management sector, providing essential support to business operations, products, and clients. This position requires collaboration...


  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Position OverviewThe IT Application Support Specialist embodies the mission, vision, and values of Northwestern Memorial Healthcare, adhering to the organization's ethical standards and compliance protocols.This role is pivotal in ensuring the functionality and integration of designated applications within the NMHC information technology framework....


  • Chicago, Illinois, United States EPITEC Full time

    EpitecPOSITION:Application Support SpecialistJOB TYPE:W2, 5 month contract; possible extensionJOB SUMMARY FOR APPLICATION SUPPORT SPECIALIST:The role involves collaborating with Application Development teams to deliver business solutions through agile methodologies while managing production challenges.Ideal candidates will demonstrate strong leadership and...


  • Chicago, Illinois, United States EPITEC Full time

    EpitecPOSITION:Application Support SpecialistJOB TYPE:W2, contract position; potential for extensionJOB SUMMARY FOR APPLICATION SUPPORT SPECIALIST:The role involves collaborating with Application Development teams to implement business solutions through agile methodologies while managing production-related issues.Ideal candidates will demonstrate strong...


  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Job OverviewAt Northwestern Memorial Healthcare, we prioritize every patient interaction, fostering a positive work environment that distinguishes us as a leader in the healthcare sector. As a vital member of our team, you will have the chance to contribute to our mission of enhancing healthcare quality, regardless of your role within the organization.We...


  • Chicago, Illinois, United States The Judge Group Full time

    Position Overview: Our client is in search of an Application Support Specialist with a strong background in incident management.This role is a contract opportunity with a hybrid work arrangement.Key Responsibilities:Provide support for client-facing applications and address client concerns.Manage incidents using ServiceNow.Conduct troubleshooting and perform...


  • Chicago, Illinois, United States Mastech Full time

    Company Overview:Mastech Digital is a leading provider of IT Staffing and Digital Transformation Services. We specialize in delivering both digital and traditional technology personnel, alongside comprehensive Digital Transformation Services tailored for American Corporations.Position Summary:We are currently seeking a Production Support Engineer to join our...


  • Chicago, Illinois, United States MyCareersFuture Full time

    Job SummaryThe Assistant Manager plays a crucial role in providing overall support to the Hospital Information System (HIS) and its integration with other clinical & business systems by providing in-depth technical skills to analyse, evaluate, propose and implement total solutions to achieve business objectives.Key ResponsibilitiesCollaborate with business...


  • Chicago, Illinois, United States Medsurg Sales Staffing Full time

    Exciting Opportunity for a Clinical Applications Specialist at a Premier Medical Device CompanyAre you dedicated to enhancing patient outcomes? As a Clinical Applications Specialist, you will be instrumental in delivering exceptional support during surgical interventions for advanced burn therapies. This role emphasizes patient education and care, making it...


  • Chicago, Illinois, United States The Judge Group Full time

    Position Overview:We are seeking a skilled Application Support Specialist with a strong background in incident management to join our team. This role is essential for ensuring the smooth operation of client-facing applications.Key Responsibilities:Provide support for client-facing applications and effectively resolve client issues.Manage incidents utilizing...


  • Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    GIS Applications SpecialistRole Overview: We are seeking a skilled GIS Applications Specialist to enhance our geospatial capabilities. This position involves the development and refinement of GIS applications tailored to meet organizational needs.Key Responsibilities:Assist in the planning, design, and development of innovative GIS applications.Work closely...


  • Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    GIS Applications Specialist RoleWe are seeking a dedicated GIS Applications Specialist to enhance our geospatial capabilities. This position involves:Planning and Development: Engage in the strategic planning, design, and enhancement of GIS applications.Stakeholder Collaboration: Work closely with various stakeholders to identify data requirements and system...


  • Chicago, Illinois, United States TEKsystems Full time

    Position Overview:The role of the Application Support Specialist is critical in ensuring the seamless operation of applications within a hybrid environment. This position focuses on enhancing production stability and proactively addressing potential issues.Key Responsibilities:Drive initiatives aimed at maintaining production stability and preventing...


  • Chicago, Illinois, United States TEKsystems Full time

    Position Overview:The role of the Application Support Specialist is crucial in ensuring the seamless operation of applications within a hybrid environment. This position focuses on enhancing production stability and mitigating potential issues.Key Responsibilities:Drive initiatives aimed at maintaining production stability and preventing operational...


  • Chicago, Illinois, United States Insight Global Full time

    Overview: Insight Global is seeking an experienced Application Support Team Lead to oversee the operations of the Application Support Team. This pivotal role involves managing personnel and ensuring the seamless functionality of the organization's applications.Key Responsibilities:Ensure the continuous availability of applications by providing...


  • Chicago, Illinois, United States TEKsystems Full time

    Position Overview:The role of the Application Support Specialist is crucial in ensuring the stability and efficiency of production environments. This position is offered on a contract basis and operates in a hybrid model.Key Responsibilities:Oversee initiatives aimed at enhancing production stability and preventing issues.Actively engage in troubleshooting...


  • Chicago, Illinois, United States Rose International Full time

    Position Overview:We are seeking an experienced Application Support Lead to oversee the management and stabilization of critical applications within the financial services sector. The ideal candidate will possess a robust technical foundation and a minimum of 5-6 years of relevant experience.Key Responsibilities:Lead initiatives to enhance production...