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Application Support Specialist

2 months ago

Chicago, Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

We are seeking a highly skilled Application Support Specialist to join our team at Northwestern Memorial Healthcare. As an Application Support Specialist, you will play a critical role in ensuring the smooth operation of our applications and systems.

Key Responsibilities
  • Application Maintenance
    • Monitor and resolve issues with assigned applications and systems
    • Design and execute change requests from users
    • Perform system testing during code upgrades and projects
  • Customer Service
    • Provide timely and effective support to customers and users
    • Develop a basic understanding of the business and clinical processes at Northwestern Memorial Healthcare
  • Communication and Collaboration
    • Communicate clearly and effectively with customers and team members
    • Develop effective relationships with users and other IS team members
  • Technical Expertise
    • Develop diagnostic skills and expertise to assist with problem determination and solution
    • Contribute to analysis relating to application build and functionality of systems
Requirements
  • 0-3 years' experience in core discipline
  • Bachelor's Degree or equivalent work experience
  • 1-3 years' experience in core discipline in the healthcare industry
About Northwestern Memorial Healthcare

Northwestern Memorial Healthcare is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.