Food and Beverage Service Professional

7 days ago

Ossining, New York, United States Crotonville Hotel & Conference Center Full time
About Us

Crotonville Hotel & Conference Center is a hospitality company that values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Job Summary

We are seeking a Server Associate to join our team at Crotonville Hotel & Conference Center. As a Server Associate, you will be responsible for ensuring guest satisfaction in the dining room area by serving guests and maintaining cleanliness at all times in accordance with company policies.

Key Responsibilities
  • Promptly and warmly greet guests in the dining room and take all food orders in an efficient manner, following the established steps of service.
  • Demonstrate a complete understanding of all menu items and ingredients. As requested, advise guests on appropriate combinations of food and drinks, accommodate reasonable requests, and note preferences. As needed, demonstrate knowledge of specialized diets and allergens.
  • Communicate directly with back of the house staff to ensure that orders are delivered correctly and all special requests are addressed and accommodated.
  • Exhibit exceptional communications skills, ability to get along well with others, demonstrate flexibility and patience along with an interest in people and a willingness to verbally communicate with guests and staff.
  • Maintain a high level of sensitivity and confidentiality regarding any personal or medical information that is shared.
  • Deliver food promptly and professionally following the established steps of service and maintaining safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests.
  • Promptly address and correct any complaints or issues. Relay relevant information or complaints directly to supervisor.
  • Ensure that the dining room/area is properly set-up prior to and after service period. Keep clean and neat while meeting all established sanitation standards.
  • May be asked to operate equipment, including but not limited to fire extinguisher, telephone, iced tea/soda machine, soup well, coffee machine.
  • Work alongside staff of other departments in performing job duties and for any special events or functions.
  • Perform other duties and functions as assigned.
Requirements

Previous serving experience is preferred. Must be available to work all shifts.

Compensation

The compensation for this position is $22.00/Hr. - $22.00/Hr. based on qualifications and experience.

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