Assistant Manager
7 days ago
Job Summary:
Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Train and develop employees to ensure they have the skills and knowledge needed to provide excellent customer service and meet sales targets.
- Delegate tasks and responsibilities to team members and provide regular feedback and coaching to ensure they are meeting expectations.
- Monitor and control labor costs by effectively scheduling and managing staff.
- Ensure that all cash handling and inventory procedures are followed accurately and efficiently.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other members of the management team to achieve business objectives and drive sales growth.
Requirements:
- Proven experience as an Assistant Manager or Team Leader in a fast-paced retail or food service environment.
- Excellent leadership and communication skills, with the ability to motivate and develop a team.
- Strong analytical and problem-solving skills, with the ability to make informed decisions.
- Ability to work effectively in a team environment and build strong relationships with colleagues and customers.
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