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Resident Services Coordinator

2 months ago

Minneapolis, Minnesota, United States Village Green Full time
Job Summary

We are seeking a highly motivated and customer-focused Concierge to join our team at Village Green. As a key member of our community, you will be responsible for ensuring the highest level of resident satisfaction and providing exceptional service to our residents.

Key Responsibilities
  • Resident Welcome and Support
    • Welcome new residents to the community and provide a comprehensive overview of community amenities and services.
    • Assist with resident move-ins and move-outs, ensuring a smooth and efficient process.
  • Communication and Liaison
    • Serve as the primary point of contact for resident concerns and needs, responding promptly and professionally.
    • Communicate with residents regularly through various channels to keep them informed about community events and services.
  • Vendor Management and Services
    • Establish and maintain relationships with vendors to provide residents with a range of services and amenities.
    • Source new services that benefit residents and their needs, ensuring a high level of satisfaction.
  • Confidentiality and Integrity
    • Maintain confidentiality of all resident, employee, and vendor information.
    • Uphold the highest standards of integrity and professionalism in all interactions.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer

Village Green is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.