Resident Relations Coordinator
2 weeks ago
At Sherman Associates, we are seeking a highly skilled and dedicated Resident Relations Coordinator to join our team. This role is responsible for providing exceptional customer service to our residents, ensuring a positive and welcoming experience in our communities.
Key Responsibilities:- Welcoming and greeting residents, visitors, and company personnel with a positive attitude.
- Providing information and resolving concerns in a timely and professional manner.
- Ensuring resident needs are met by providing directions, explaining documents, and leading resident event coordination.
- Surveysing current residents and prospects for desired services and delivering resident notices for facility upgrades and construction.
- Assisting with resident retention program development and partnering with teams to enter new Work Order requests.
- Performing office support tasks such as filing, sorting mail, mass mailings, and photocopying.
- Maintaining key log for all vendors, visitors, and ensuring communication is responded to or forwarded to the correct person/department.
- 1-3 years of previous receptionist and/or administrative assistant experience required; experience in leasing/property management preferred.
- Excellent verbal, written, and presentation skills; ability to communicate effectively with community tenants, vendors/external parties, and across corporate divisions.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Strong work ethic and positive attitude; ability to work independently and prioritize multiple tasks.
- Experience with diverse communities, including tenants with limited English proficiency.
- A passion for the mission, vision, and values of Sherman Associates.
This role operates in a professional office environment with standard office equipment and moderate noise levels.
Physical Requirements:The physical demands of this role include regular talking and hearing, frequent standing, walking, and use of hands to finger, handle, or feel.
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Resident Relations Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Sherman Associates Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Resident Relations Coordinator to join our team at Sherman Associates. As a key member of our community, you will be responsible for providing exceptional customer service, ensuring a positive living experience for our residents, and contributing to the overall success of our organization.Key...
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Resident Services Coordinator
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Resident Services Coordinator
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