Operations Manager

6 days ago


Pine Bluff, Arkansas, United States The Salvation Army Full time

Job Summary

The Salvation Army is seeking a highly skilled and experienced Service Center Director to lead our team in providing essential services to those in need. As a key member of our organization, you will be responsible for planning, administering, and supervising the day-to-day operations of our Service Center, ensuring compliance with established policies and procedures.

Key Responsibilities:

  • Supervise and manage a team of staff and volunteers to ensure the effective delivery of services
  • Develop and implement strategies to increase community engagement and awareness of our services
  • Manage budgets and finances to ensure efficient use of resources
  • Collaborate with community agencies to provide referrals and support services
  • Ensure accurate and complete record-keeping and reporting
  • Recruit, train, and supervise seasonal bell-ringer staff
  • Maintain inventory of supplies and equipment for store and warehouse operations

Requirements:

  • High school diploma or equivalent required; experience working in a retail store or similar environment preferred
  • Ability to attract and retain staff and volunteers to meet the needs of the Service Center
  • Ability to prepare accurate and complete bookkeeping, statistical, sales, payroll, and personnel records
  • Ability to screen social service clients for eligibility to receive assistance
  • Ability to build effective working relationships with community agencies
  • Ability to meet attendance requirements
  • Ability to read, write, and communicate in English
  • Ability to perform mathematical computations

Working Conditions:

Work is performed in a normal store environment with little or no physical discomfort associated with changes in weather.



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