Operations Manager
6 days ago
Job Summary
The Salvation Army is seeking a highly skilled and experienced Service Center Director to lead our team in providing essential services to those in need. As a key member of our organization, you will be responsible for planning, administering, and supervising the day-to-day operations of our Service Center, ensuring compliance with established policies and procedures.
Key Responsibilities:
- Supervise and manage a team of staff and volunteers to ensure the effective delivery of services
- Develop and implement strategies to increase community engagement and awareness of our services
- Manage budgets and finances to ensure efficient use of resources
- Collaborate with community agencies to provide referrals and support services
- Ensure accurate and complete record-keeping and reporting
- Recruit, train, and supervise seasonal bell-ringer staff
- Maintain inventory of supplies and equipment for store and warehouse operations
Requirements:
- High school diploma or equivalent required; experience working in a retail store or similar environment preferred
- Ability to attract and retain staff and volunteers to meet the needs of the Service Center
- Ability to prepare accurate and complete bookkeeping, statistical, sales, payroll, and personnel records
- Ability to screen social service clients for eligibility to receive assistance
- Ability to build effective working relationships with community agencies
- Ability to meet attendance requirements
- Ability to read, write, and communicate in English
- Ability to perform mathematical computations
Working Conditions:
Work is performed in a normal store environment with little or no physical discomfort associated with changes in weather.
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