Vehicle Parts Consultant
1 week ago
At Feldman Automotive Group, we are in search of skilled and committed individuals who possess a strong drive. Our swift expansion and dynamic environment create an exhilarating workplace. With numerous dealerships across the region, the potential for career advancement is boundless. We prioritize professional development and reward highly motivated team members, as we believe that satisfied employees lead to satisfied customers. If you are ready to elevate your career, we invite you to become part of our team.
Core Values
- Integrity and Honesty
- Respectfulness
- Meticulous Attention to Detail
- Collaborative Team Player
- Enthusiastic and Enjoyable Work Environment
- Comprehensive Medical, Dental, and Vision Insurance, along with Short and Long-term Disability, AD&D, and Life Insurance
- Generous Paid Time Off and a 401k Plan with Company Matching
- Paid Training Opportunities and Genuine Career Advancement
- Competitive Salary Package
- Employee Discounts on Vehicle Purchases, Parts, Services, and More
- Manage the parts sales process from initiation to completion
- Engage with staff and customers in a courteous and professional manner
- Effectively communicate regarding the status of customer parts
- Interpret the parts catalog when identifying and discussing specific parts
- Handle phone inquiries, providing price quotes and relevant information to customers
- Examine body shop estimates to ensure the accuracy of ordered parts and pricing
- Deliver exceptional service to both internal and external customers
- Retrieve and fulfill orders from inventory while conducting weekly stock checks for accuracy
- Inform the parts manager of any out-of-stock items or urgent shop materials
- Source out-of-stock parts from external suppliers and submit emergency orders when necessary
- Ensure all internal parts requests are billed correctly on service repair orders
- Process payments from retail customers or obtain credit authorizations
- High School Diploma or equivalent; prior experience in auto parts sales is preferred
- Willingness to grow in a fast-paced work environment
- Strong interpersonal and time management abilities
- Capability to read and interpret safety and maintenance documentation
- Proficiency in calculating figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Valid driver's license with a clean driving record
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