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Front Desk Ambassador
2 months ago
Our Mission:
To be recognized as the company that manages the finest hotels, resorts, and residence clubs worldwide.
Our Team:
We are seeking a Front Desk Receptionist to join our dynamic Front Office Team. This role is perfect for someone who is passionate about delivering exceptional guest experiences.
Responsibilities:
* Greet and welcome guests in a warm and friendly manner
* Manage front desk operations, including check-in, check-out, and room assignments
* Provide exceptional customer service and resolve guest complaints in a timely and professional manner
* Work collaboratively with other departments to ensure seamless guest experiences
* Maintain accurate records and reports
Requirements:
* Minimum two years' experience working in luxury hospitality or customer service
* Knowledge of OPERA required
* Ability to multitask and work in a fast-paced environment
* Work authorization in the United States required
Benefits:
* Rewarding work culture
* Excellent mentoring, training, and development opportunities
* World-class medical, dental, and vision insurance program
* Complimentary stays at Four Seasons worldwide after 6 months
* Holiday and vacation pay
* Complimentary employee meals prepared by the Four Seasons culinary team
* Complimentary dry cleaning of employee uniforms
* Discounted parking
* 401k participation with a company matching program
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
We are committed to creating a diverse and inclusive work environment that reflects the communities we serve.
If you are passionate about delivering exceptional guest experiences and have a strong commitment to customer service, we encourage you to apply for this exciting opportunity.
