Front Desk/Host Representative
1 week ago
We are seeking a highly motivated and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our Guests, providing a warm and welcoming experience that sets the tone for their visit.
Key Responsibilities:
- Deliver exceptional Guest service by greeting and assisting Guests with a smile, ensuring their needs are met and exceeded.
- Coordinate game rentals, merchandise sales, and telephones to provide a seamless experience for our Guests.
- Act as an ambassador for the building, promoting a positive and enthusiastic atmosphere that reflects the Dave & Buster's brand.
- Manage wait times and communicate information to Guests, Team Members, and Managers to ensure a smooth and efficient experience.
- Process transactions, handle cash and credit, and maintain accurate records.
- Assist with merchandise sales, restocking supplies, and maintaining the cleanliness and organization of the Front Desk and Host station.
- Participate in training and development programs to enhance skills and knowledge.
- Work collaboratively with other Team Members to achieve goals and objectives.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and provide exceptional Guest service.
Physical Demands:
- Work days, nights, and/or weekends as required.
- Work in a noisy, fast-paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about facility and stand for long periods of time.
- Walk or stand 100% of shift.
- Reach, bend, and stoop frequently.
- Competitive hourly rate from $7.25 - $11 per hour.
Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.
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