Front Desk/Host Representative

1 week ago


New Orleans, Louisiana, United States Dave & Buster Full time
Job Summary:

We are seeking a highly motivated and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our Guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities:
  • Deliver exceptional Guest service by greeting and assisting Guests with a smile, ensuring their needs are met and exceeded.
  • Coordinate game rentals, merchandise sales, and telephones to provide a seamless experience for our Guests.
  • Act as an ambassador for the building, promoting a positive and enthusiastic atmosphere that reflects the Dave & Buster's brand.
  • Manage wait times and communicate information to Guests, Team Members, and Managers to ensure a smooth and efficient experience.
  • Process transactions, handle cash and credit, and maintain accurate records.
  • Assist with merchandise sales, restocking supplies, and maintaining the cleanliness and organization of the Front Desk and Host station.
  • Participate in training and development programs to enhance skills and knowledge.
  • Work collaboratively with other Team Members to achieve goals and objectives.
Requirements:

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and provide exceptional Guest service.

Physical Demands:
  • Work days, nights, and/or weekends as required.
  • Work in a noisy, fast-paced environment with distracting conditions.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.
  • Move about facility and stand for long periods of time.
  • Walk or stand 100% of shift.
  • Reach, bend, and stoop frequently.
Benefits:
  • Competitive hourly rate from $7.25 - $11 per hour.
Equal Opportunity Employer:

Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.

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