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Front Desk Supervisor
4 weeks ago
The Front Desk Supervisor is responsible for providing exceptional guest service and ensuring a smooth check-in and check-out process. This role requires strong communication and problem-solving skills, as well as the ability to work well under pressure.
Key Responsibilities- Assist the Front Desk Manager in ensuring that all guests are checked in and out in a timely and efficient manner.
- Provide excellent customer service to all guests, responding to their needs and resolving any issues that may arise.
- Monitor and maintain the front desk area, ensuring that it is clean and organized at all times.
- Process guest payments and handle any related paperwork.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- High school diploma or equivalent required.
- At least 2-3 years of experience in a hotel or related field.
- Previous supervisory experience preferred.
- Strong communication and problem-solving skills.
- Ability to work well under pressure and in a fast-paced environment.
Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.
