Front Desk Representative

3 weeks ago


New Orleans, Louisiana, United States Davidson Hospitality Group Full time

Key Responsibilities:

As a Front Desk Agent at Davidson Hospitality Group, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. This includes greeting and welcoming guests, efficiently handling room assignments, and responding to guest inquiries in a prompt and professional manner. Additionally, you will be responsible for maintaining the cleanliness and organization of the front desk area, as well as processing guest payments and maintaining accurate records.

Requirements:

• Greet and welcome guests with a warm and friendly attitude
• Efficiently handle check-in and check-out procedures
• Provide information about hotel facilities and services
• Respond to guest inquiries and resolve any issues or complaints
• Process guest payments and maintain accurate records
• Maintain the cleanliness and organization of the front desk area

About Davidson Hospitality Group:

Davidson Hospitality Group is a leading hospitality company that is dedicated to providing exceptional guest experiences. Our team is passionate about delivering outstanding service and creating memorable moments for our guests.



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