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Lead Administrative Support Specialist

2 months ago

Chattanooga, Tennessee, United States Raytheon Technologies Full time
Position Overview:

As a key member of our team, you will play a vital role in supporting our operations and enhancing our organizational efficiency. This position is designed for individuals who thrive in a dynamic environment and are eager to contribute to our mission in the cybersecurity and intelligence sectors.

Location:
United States of America

Role Type:
Onsite

About Us:
Raytheon Technologies has recently transitioned to a standalone entity, allowing us to focus on innovation and growth. As part of our team, you will have the opportunity to influence our future and help us maintain our status as a leader in the industry.

Key Responsibilities:
  • Perform a variety of administrative tasks to support our business office, including case management and process improvement initiatives.
  • Assist with the management of incoming and outgoing communications, ensuring compliance with established policies.
  • Engage with case managers and other team members to facilitate efficient workflow and document handling.
  • Review and analyze documents for accuracy, identifying duplicates and ensuring proper metadata management.
  • Coordinate referrals within and outside the organization to enhance operational effectiveness.
  • Provide backup support to team members as needed, demonstrating flexibility and teamwork.
  • Contribute ideas for process enhancements that will improve team performance and service delivery.
Required Qualifications:
  • Proficient in Microsoft Office Suite (Word, Excel, Access) and other relevant software applications.
  • Exceptional attention to detail to ensure accuracy in record-keeping and documentation.
  • Strong organizational skills and the ability to manage multiple priorities effectively.
  • Excellent communication skills to interact with colleagues and management at all levels.
  • Proven customer service skills to foster positive relationships with internal and external stakeholders.
  • Ability to work independently as well as collaboratively within a team environment.
  • Understanding of security protocols and adherence to program guidelines.
  • Willingness to learn and adapt to new processes and technologies.
Preferred Qualifications:
  • Familiarity with the intelligence community and its operational requirements.
Clearance Requirement:
TS/SCI with polygraph - must be transferable.

Education:
A bachelor's degree is equivalent to 3 years of specialized experience. A master's degree equates to an additional 2 years of specialized experience (5 years total).

Experience:
A minimum of 6 years of relevant experience is required for this position.

Compensation:
The salary range for this role is competitive and commensurate with experience.

Benefits:
Eligible candidates may receive a comprehensive benefits package, including medical, dental, vision, and retirement plans, among others. Specific benefits may vary based on the business unit and collective bargaining agreements.

Join us at Raytheon Technologies, where you will be part of a dedicated team committed to excellence and innovation in the field of cybersecurity and intelligence.