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Administrative Support Specialist

1 month ago

Chattanooga, Tennessee, United States PathGroup Full time
Job Summary

The Administrative Support Specialist provides critical support to the PathGroup team, ensuring seamless operations and timely case sign out. Key responsibilities include:

Essential Functions
  • Manage direct reports and ensure proper development and coverage of the department.
  • Maintain accurate records and monitor compliance with applicable state licensures.
  • Assist with data entry and quality management program tasks.
  • Monitor front office productivity and turnaround time, taking corrective actions as needed.
  • Handle confidential information and develop standard operating procedures for the department.
  • Manage building access cards and keys, and collect and send packing slips and invoices.
  • Monitor building maintenance and cleaning services to ensure a safe and clean work environment.
Supports Client Relations
  • Assist sales teams with supplies, reports, and problem resolution.
  • Interact with clients directly to address issues and questions in a timely manner.
  • Research and resolve problems related to pathology report receipt.
Supports Performance of Operations
  • Assist with quality management program tasks, including document creation and maintenance.
  • Gather and calculate data for monthly reports and collect QC sheets.
  • Ensure management directives are communicated to staff.
  • Perform clerical duties, slide distribution, and other tasks as needed.

PathGroup values integrity and confidentiality, and this role requires a commitment to maintaining security and confidentiality of all data and procedures.