Technical Support Specialist
4 weeks ago
About the job Technical Support Specialist
As a Technical Support Specialist at Global Channel Management, you will provide technical, operational, and administrative support for IT-related End User provisioning and support.
Key responsibilities include performing manual installation of non-packaged software, ensuring appropriate change management approvals are in place prior to deployment, and managing multiple assignments and problems in an environment of continually changing priorities.
Additionally, you will provide timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.
Requirements include 2 years of IT experience, Windows 11 support experience, and an Associate's degree in Information Systems or a related field or equivalent years of experience.
May be required to implement a COVID-19 vaccine mandate.
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