Administrative Support Specialist

4 weeks ago


Chattanooga, Tennessee, United States Tennessee Lottery Full time
Job Summary:

The Tennessee Lottery is seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide clerical and administrative support to our office, ensuring the smooth operation of our daily activities. Your primary responsibilities will include selling lottery tickets, handling cash, and redeeming winning lottery tickets for the general public. You will also perform daily cash reconciliation, maintain manual and/or computerized filing systems, and operate computer terminals to verify input and retrieve data. Additionally, you will prepare copies of records, forms, and other documents, research information, and compile statistical data. Your excellent communication skills and ability to provide exceptional customer service will be essential in this role. If you are a motivated and organized individual with a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

Sell lottery tickets and handle cash transactions
Redeem winning lottery tickets for the general public
Perform daily cash reconciliation and maintain accurate records
Maintain manual and/or computerized filing systems
Operate computer terminals to verify input and retrieve data
Prepare copies of records, forms, and other documents
Research information and compile statistical data
Provide exceptional customer service and respond to inquiries

Requirements:

High School Diploma (or GED) required
Six months to one year or more of clerical or office experience
Proficient in Microsoft Word and Excel
Excellent communication and customer service skills

Work Environment:

This role operates in a professional office environment with moderate noise levels. You will be working with standard office equipment, including computers, phones, photocopiers, and fax machines. If you are a team player with a strong work ethic and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.

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