Sales Manager

5 days ago

Minneapolis, Minnesota, United States Merchology Full time
Job Title: Sales Manager

Merchology is seeking a highly motivated and experienced Sales Manager to join our team. As a Sales Manager, you will be responsible for leading the development and performance of all sales initiatives within your team, with a special focus on supporting incoming sales requests, whether from marketing leads or organic inquiries.

Key Responsibilities:
  • Monitor KPIs for assigned sales teams that focus on customer retention and growing new and existing customer accounts.
  • Implement sales and product training to ensure teams are updated on product and service offerings and standard customer response procedures.
  • Ensure adoption of team sales tools and reporting.
  • Analyze and optimize conversion rates of sales leads through ongoing monitoring of sales funnels, identifying bottlenecks, and implementing strategies to improve conversion efficiency.
  • Lead efforts that generate core business growth based on new prospecting and leveraging marketing and business partnerships.
  • Identify new revenue generating business opportunities through partnerships that will strengthen Merchology market presence.
  • Support assigned sales teams with creating initiatives around increasing customer retention and deepening their buying engagement with additional product offerings.
  • Analyze sales team results and provide findings and sales reports to the Senior Leadership Team.
  • Collaborate with various departments to launch and optimize new and existing partnership initiatives to ensure goals are met.
  • Responsible for the performance and development of team members including hands-on leadership, coaching, and training.
  • Hold weekly one-on-ones with team members to discuss performance, pipeline and provide expectations for improvement.
  • Exhibit strong relationship building and problem-solving skills.
  • Collaborate with The People Team for employee recruitment and retention.
Requirements:
  • 3+ years of successful experience in B2B sales, preferably in a managerial or supervisory role.
  • In-depth understanding of B2B sales processes, including lead generation, nurturing and conversion.
  • Experienced in managing a team of customer service or sales representatives that are responsible for maintaining and growing revenue.
  • Proficiency in analyzing sales data to make informed decisions and drive performance improvements.
  • Ability to leverage data, CRM (HubSpot) and provide monthly reporting to drive performance and consistency.
  • Ability to influence decision makers, build relationships and work well with internal and external partners.
  • Strong leadership and communication skills to effectively coach, mentor, and empower sales team members.
  • Able to interface and demonstrate leadership internally and externally.
  • A proactive and results-driven mindset, with a focus on driving revenue growth and achieving key performance indicators (KPIs) related to sales productivity and retention.
  • Bachelor's degree in related field (business, marketing, communications); experience considered in lieu of degree.
What We Offer:
  • Generous PTO
  • 7 company-paid holidays
  • Hybrid work schedule for select departments
  • Paid volunteer time
  • 401k with match
  • Medical, vision, and dental insurance options, FSA, and HSA
  • Company-paid life insurance
  • Company-sponsored social events
  • Premium brand partner discounts
  • Employee Assistance Program
  • Employee-led Committees in Social Events, Wellness, DE&I and Giveback
Location:

3000 Niagara Lane North, Plymouth, MN 55447

Remote hybrid role: Three days onsite, two days remote following training

Merchology is an equal opportunity employer. We celebrate diversity and are committed to a workplace where personal and professional growth is achieved through inclusion. If you require disability resources to submit your application, please email for assistance.

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