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Sales Manager

2 months ago

Minneapolis, Minnesota, United States Canopy by Hilton Minneapolis Mill District Full time
Job Summary

We are seeking a highly skilled Sales Manager to join our team at Canopy by Hilton Minneapolis Mill District. As a Sales Manager, you will be responsible for driving sales and revenue growth for our hotel, while providing exceptional customer service to our clients.

Key Responsibilities
  • Develop and implement sales strategies to achieve revenue goals and maximize hotel profitability
  • Build and maintain strong relationships with clients, vendors, and community partners
  • Collaborate with the Food and Beverage team to provide support in F&B operations and ensure seamless execution of events
  • Stay up-to-date with market trends, competitor activity, and industry developments to inform sales strategies
  • Provide hands-on support to the sales team, from lead generation to closing deals
  • Develop and implement new sales initiatives, strategies, and programs to capture key demographics and drive business growth
  • Network and prospect new and existing accounts to drive revenue growth and expand our client base
  • Responsible for selling and coordinating meeting space and food and beverage services
  • Develop and deliver account strategy to drive overall hotel performance and revenue growth
  • Utilize sales tools and systems to accurately identify, report, forecast, and communicate sales data
  • Ensure client satisfaction by responding to client needs, wants, concerns, and accolades in a courteous and timely manner
  • Ensure effective communication of client needs from sales to operational departments
  • Provide follow-up calls and correspondence to clients to encourage repeat business and customer referrals
  • Ensure all company, brand, and department-specific training requirements are met
  • Attend all department and hotel meetings to ensure proper communication and planning occurs
Requirements
  • Minimum of 3 years of experience in hotel sales or a related field
  • Proven track record of great guest service scores, meeting brand standards, solid business references, and national brand experience
  • Excellent verbal, written, and presentation skills; ability to communicate effectively with community partners, vendors, external parties, and across internal divisions
  • Ability to learn and understand profit and loss statements, as well as the ability to assist the General Manager and Director of Sales to create and adhere to an annual budget
  • A passion for the mission, vision, and values of Canopy by Hilton Minneapolis Mill District
  • Schedule may vary due to the specific needs of the hotel
Work Environment
  • This job operates in a professional office environment
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
  • Exposed to ambient room temperatures, lighting, and traditional office equipment found in a typical office environment; quiet to moderate noise level
Physical Requirements
  • Must be able to sit or stand at a desk or other areas of the property throughout the day based on business needs
  • Must have the ability to move around freely throughout the property and office, and necessity varies from day to day
  • Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner
  • Must be able to lift up to 25-30 lbs. occasionally
  • Requires grasping, writing, sitting or standing, moving about freely, repetitive motions, bending, and communicating effectively