Community Operations Assistant

1 week ago


Nashville, Tennessee, United States RangeWater Real Estate Full time

Position Overview

The Assistant Community Manager plays a crucial role in the daily operations of the residential community, ensuring a seamless experience for residents and maintaining the financial health of the property.

Key Responsibilities include the following:


• Manages daily financial activities by collecting and processing rent, fees, and other payments, preparing bank deposits, and generating financial reports. Collaborates with the accounting team to resolve discrepancies and ensure accurate record-keeping.


• Evaluates and processes vendor invoices, ensuring all work performed aligns with services rendered. Secures necessary approvals, categorizes expenses appropriately, and maintains effective communication with vendors and the accounting department.


• Reviews resident accounts to identify outstanding balances, communicates with residents regarding overdue payments, and implements collection procedures to optimize revenue.


• Adheres to established eviction protocols, ensuring compliance with legal requirements and representing the property in court as necessary.


• Facilitates resident move-out processes by reviewing lease agreements, applying relevant fees, and ensuring compliance with legal and procedural standards.


• Enhances resident satisfaction by addressing inquiries and complaints promptly, fostering a positive living environment, and maintaining effective relationships with residents and staff.


• Acts as the acting supervisor in the absence of the Community Manager, overseeing daily operations, coordinating maintenance tasks, and ensuring adherence to company policies.


• Supports client relationships by providing property updates, conducting tours, and responding to owner inquiries as needed.


• May assist in leasing and marketing initiatives, engaging with prospective residents, showcasing available units, and guiding them through the application process.


• Prepares various financial and administrative reports, completing additional tasks as assigned.


• Must meet attendance and punctuality expectations while fulfilling the physical demands of the role in accordance with company policies.

Organizational Responsibilities:


• Ensures compliance with regulatory and organizational standards, reporting any violations to the appropriate parties.


• Adopts safety protocols, promptly reporting any equipment malfunctions or safety concerns.


• Identifies opportunities for operational improvements to enhance efficiency and profitability.


• Stays informed about industry trends and best practices through ongoing training and professional development.

Work Schedule:

This position typically requires a commitment of 40 hours per week, with varying hours based on site operations. Weekend availability is necessary, particularly during peak periods.

Qualifications: To excel in this role, candidates should possess the following:

Education/Experience:

A background in property management, sales, or customer service, with a minimum of 2 years of experience in the multifamily sector and a high school diploma or equivalent.

Computer Skills:

Proficiency in internet applications, word processing, spreadsheets, and property management software (preferably Yardi and/or One Site) is essential for completing required documentation and reports.

RangeWater Real Estate is an equal opportunity employer, committed to fostering a diverse and inclusive workplace for all employees.



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