Client Relations Specialist
2 weeks ago
Position Overview
(Full Time, Hybrid) The Client Relations Specialist is tasked with executing essential clerical and administrative functions to ensure the smooth and effective operation of the department. Responsibilities include managing team communications, processing daily correspondence, and addressing all incoming requests and legal documents for various facilities. A Notary certification is required for this role.
As a Client Relations Specialist at SSC - Nashville, you will contribute significantly to our mission of enhancing community health by delivering safe, quality healthcare, fostering lasting relationships with our patients, and providing value to the communities we serve. Our employees benefit from a comprehensive package that includes health insurance, flexible work schedules, a 401k plan, and additional elective benefits.
**Notary Certification Required**
Key Responsibilities
- Notarize and return all documents to relevant agencies following managerial approval
- Print and organize daily correspondence for the collections and customer service teams
- Process returned mail for all facilities and update patient account addresses as necessary
- Generate return address labels for facilities as required
- Handle incoming medical records requests and facilitate their delivery to facilities
- Process itemized billing requests from patients and attorneys, ensuring timely notarization and return
- Manage shared customer service email for faxed requests and distribute accordingly
- Address patient concerns via shared email and ensure proper distribution to team members
- Receive and forward affidavits from various agencies for facility approval, including printing itemized bills for managerial review
- Conduct research on itemized statement requests from secondary agencies
- Process bad debt disputes from secondary agencies efficiently
- Handle missing payment requests through shared email and initiate research requests
- Sort and scan daily correspondence, ensuring proper filing in the shared drive
- Additional duties may be assigned as necessary
- Exceptional organizational skills
- Understanding of basic legal documentation
- Proficient in Word and Excel applications
- Basic computer navigation skills
- High School diploma or equivalent
- Commissioned Notary status required
- Ability to comprehend and interpret Explanation of Benefits (EOBs)
-
Client Relations Specialist
2 weeks ago
Franklin, Tennessee, United States SSC - Nashville Full timeJob Overview: This role necessitates the candidate to hold a Notary commission.Key Responsibilities:Authenticate and return sanctioned documents to relevant departments and associated entitiesOrganize daily communications for collections and client support teamsUpdate and manage addresses for patient recordsCreate address labels for healthcare...
-
Client Relations Specialist
2 weeks ago
Franklin, Tennessee, United States Resource Label Group LLC Full timePosition Overview:Resource Label Group, LLC stands as a premier provider of comprehensive label and packaging solutions. Our extensive product range encompasses pressure-sensitive labels, shrink sleeves, RFID/NFC technology, eco-friendly product options, scent activation technology, pharmaceutical packaging, and fulfillment services. We cater to a variety of...
-
Client Relations Specialist
1 week ago
Franklin, Tennessee, United States FASTSIGNS #51701 Full timePosition OverviewAre you known for your interpersonal skills? Do you take pleasure in assisting individuals in resolving their issues through guidance and support? If you seek a role that promotes continuous learning, skill enhancement, and a clear career trajectory, we have an opportunity for you in the dynamic Sign Industry.As a Customer Engagement...
-
Client Relations Specialist
1 week ago
Franklin, Tennessee, United States FASTSIGNS #51701 Full timePosition OverviewAre you known for your exceptional interpersonal skills? Do you thrive on assisting individuals in resolving their challenges through thoughtful guidance? If you are seeking a role that promotes continuous learning, skill enhancement, and a clear career trajectory, we invite you to consider a position in the dynamic Sign Industry.As a...
-
Client Relations Specialist
2 weeks ago
Franklin, Tennessee, United States FASTSIGNS #51701 Full timePosition OverviewAre you known for your exceptional interpersonal skills? Do you thrive on assisting individuals in resolving their challenges through insightful guidance? If you seek a role that fosters continuous learning, skill enhancement, and a clear career trajectory, we have an opportunity for you in the dynamic Sign Industry.As a Customer Engagement...
-
Client Support Specialist
1 week ago
Franklin, Tennessee, United States Capital Credit Llc Full timeJob OverviewWe are looking for a Client Support Specialist to enhance our customer service operations. In this role, you will assist clients by delivering detailed product and service information while addressing technical challenges they may encounter.Key Responsibilities:Manage customer inquiries and resolve complaints effectively.Provide comprehensive...
-
Client Relations Coordinator
2 weeks ago
Franklin, Tennessee, United States GuildQuality Full timePosition Overview:The role of the Customer Care Coordinator is essential in ensuring a seamless experience for homeowners. This full-time position focuses on addressing inquiries, requests, and concerns with professionalism and efficiency.Key Responsibilities:Respond promptly to all incoming homeowner communications.Manage and process customer care requests...
-
Client Support Specialist
2 weeks ago
Franklin, Tennessee, United States Lee Company (TN) Full timePosition Overview:The Client Support Specialist will deliver exceptional service to both external and internal clients of Lee Company. A comprehensive understanding of the company’s values and objectives is crucial for success in this role.Key Responsibilities:Ensure all clients receive the high standard of service expected from Lee Company.Act as a...
-
Provider Relations Specialist I
3 days ago
Franklin, Tennessee, United States CorVel Healthcare Corporation Full timeJob Description**Job Summary:**We are seeking a highly skilled and detail-oriented Provider Relations Specialist I to join our team at CorVel Healthcare Corporation. As a key member of our team, you will be responsible for building and maintaining strong relationships with healthcare providers, ensuring seamless communication and resolving any issues that...
-
Luxury Spa Guest Relations Specialist
2 weeks ago
Franklin, Tennessee, United States The Woodhouse Day Spa - Charleston Full timeCareer Opportunity:We are seeking a passionate and detail-oriented Guest Relations Specialist for our luxury spa. The ideal candidate will excel in delivering outstanding service to our spa clientele.Benefits of Joining Our Team:Exclusive employee discountsFlexible scheduling optionsGenerous paid time offOpportunities for training and professional...
-
Commercial Lines Client Service Specialist
1 week ago
Franklin, Tennessee, United States TAYLOR & ASSOCIATES INSURANCE LLC Full timeJob OverviewBenefits/PerksCompetitive CompensationOpportunities for Professional GrowthJob Security in an Expanding SectorPosition SummaryWe are in search of a skilled and personable Client Service Specialist to enhance our operations at TAYLOR & ASSOCIATES INSURANCE LLC. In this capacity, you will be tasked with ensuring that every client enjoys a favorable...
-
Client Support Specialist
2 weeks ago
Franklin, Tennessee, United States Resource Label Group LLC Full timePosition Overview:Resource Label Group, LLC stands as a premier provider of comprehensive label and packaging solutions. Our extensive product range encompasses pressure-sensitive labels, shrink sleeves, RFID/NFC technology, eco-friendly product options, scent activation technology, and pharmaceutical packaging along with fulfillment services. We cater to a...
-
Client Support Specialist
1 week ago
Franklin, Tennessee, United States MasterBrand Cabinets Full timeCompany Overview For nearly 70 years, MasterBrand has been a leader in crafting environments where individuals gather, enhancing lives and creating lasting memories for our clients. Our stylish offerings, extensive dealer and retail network, along with our committed team members, have established us as the premier residential cabinet provider in North...
-
Client Success Specialist
2 weeks ago
Franklin, Tennessee, United States LeadsPedia, Inc. Full timeLeadsPedia, Inc. is seeking an on-site Customer Success Specialist to enhance our dynamic team. In this role, you will be dedicated to optimizing the customer journey and providing exceptional support to our clientele.Key Responsibilities:Outstanding Support: Provide exceptional customer service through direct interactions via LiveChat, phone, email, and...
-
Client Success Specialist
2 weeks ago
Franklin, Tennessee, United States LeadsPedia Full timeLeadsPedia is seeking an on-site Customer Success Associate to enhance our dynamic team. In this role, you will be dedicated to optimizing the customer journey and providing consistent support and service to our clientele. Key Responsibilities: Outstanding Support: Provide exceptional customer service through direct interactions via LiveChat, phone, email,...
-
Client Success Specialist
2 weeks ago
Franklin, Tennessee, United States LeadsPedia Full timeLeadsPedia is seeking a dedicated Customer Success Associate to enhance our customer engagement and satisfaction. In this role, you will play a pivotal part in ensuring that our clients receive exceptional service and support. Key Responsibilities: Outstanding Customer Support: Provide exemplary service through various communication channels including...
-
Client Support Specialist
2 weeks ago
Franklin, Tennessee, United States Hendrick Automotive Group Full timeCompany Overview: Hendrick Automotive Group is committed to delivering exceptional customer experiences and maintaining a strong reputation in the automotive industry.Position Summary: The primary focus of this role is to engage in lead generation activities that support the sales and service objectives of the organization.Key Responsibilities:Handle all...
-
AV Installation Specialist
14 hours ago
Franklin, Tennessee, United States Innova Solutions Full timeJob Summary:Innova Solutions is seeking a skilled AV Installation Specialist to join our team. As an AV Installation Specialist, you will be responsible for installing and configuring audio visual systems for our clients.Key Responsibilities:Install and configure audio visual systems, including speakers, microphones, and projectorsPerform site surveys to...
-
Flood Restoration Specialist
1 week ago
Franklin, Tennessee, United States Voda Cleaning & Restoration of Nashville-Franklin Full timeJob OverviewPosition Summary:As a Flood Restoration Specialist, you will play a crucial role in ensuring customer satisfaction by delivering high-quality restoration services promptly and effectively.Benefits:Performance-based bonusesAttractive salary packageCareer growth opportunitiesPerks of Being a Flood Restoration SpecialistDynamic work...
-
Eligibility Support Specialist
2 weeks ago
Franklin, Tennessee, United States State of Tennessee Full timePosition OverviewThe State of Tennessee is seeking a dedicated individual to fill the role of an Eligibility Support Specialist within the Department of Human Services. This position involves assisting in the management of client cases and ensuring compliance with established guidelines for eligibility determinations.Key ResponsibilitiesClient Interaction:...