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Client Relations Specialist

2 months ago

Franklin, Tennessee, United States SSC - Nashville Full time
Job Overview: This role necessitates the candidate to hold a Notary commission.

Key Responsibilities:
  • Authenticate and return sanctioned documents to relevant departments and associated entities
  • Organize daily communications for collections and client support teams
  • Update and manage addresses for patient records
  • Create address labels for healthcare facilities
  • Process incoming requests for medical records and forward them to appropriate locations
  • Handle detailed billing inquiries from patients and legal representatives
  • Oversee client service and patient inquiry emails
  • Review and approve affidavits from various sources
  • Investigate and resolve disputes related to bad debts
  • Digitally scan and archive daily correspondence
  • Execute other assigned tasks as needed
Required Skills:
  • Exceptional organizational abilities
  • Familiarity with fundamental legal documentation
  • Proficient in Microsoft Word and Excel
  • Basic computer navigation proficiency
Qualifications:
  • High School diploma or equivalent qualification
  • Commissioned Notary status
  • Capability to comprehend Explanations of Benefits (EOBs)