Service Operations Coordinator

2 weeks ago


Columbia, South Carolina, United States Heritage Pools, LLC Full time

Position Overview

The Service Controller plays a crucial role in the management and optimization of service operations. This position is responsible for coordinating daily activities of maintenance and service personnel to ensure efficient workflow and high-quality service delivery.

Key Responsibilities

  • Route Development: Create and manage daily and weekly schedules for Maintenance Technicians and Service Technicians, ensuring optimal route efficiency.
  • Communication: Maintain regular communication with Field Supervisors to clarify expectations and align on workload management.
  • Order Management: Review and dispatch same-day service requests, providing additional context as necessary to the field team.
  • Compliance Monitoring: Utilize vehicle tracking systems to verify adherence to compliance standards and operational benchmarks.
  • Performance Analysis: Generate reports on zoning, scheduling efficiencies, and route performance to support operational leadership in decision-making.
  • Audit and Reporting: Conduct audits and prepare operational reports for managerial review, ensuring data integrity and actionable insights.
  • Training Coordination: Collaborate with Field Supervisors and Office Management to plan and execute training events and team-building initiatives that enhance employee engagement and performance.
  • Technical Support: Provide assistance to technicians regarding route-related issues and support Customer Service Representatives with scheduling inquiries and non-field related questions.
  • Maintenance Planning: Develop and implement Maintenance Plans for new clientele, ensuring tailored service delivery.
  • Data Analysis: Continuously update and analyze reporting tools and metrics to drive financial performance and operational success.


  • Columbia, South Carolina, United States Heritage Pools, LLC Full time

    Position OverviewThe Service Controller plays a crucial role in optimizing the efficiency of our service operations at Heritage Pools, LLC. This position involves a variety of responsibilities aimed at ensuring smooth daily operations and effective communication between field and office teams.Key ResponsibilitiesRoute Development: Design and organize daily...


  • West Columbia, South Carolina, United States Johnson Controls International Full time

    Comprehensive Benefits Package:~ Medical, Dental, and Vision Insurance~ Health Savings Account (HSA)~ Short-Term and Long-Term Disability Coverage~ Employee Assistance ProgramRole Overview:This position is pivotal in managing the scheduling and efficiency of service operations. The Service Operations Coordinator will ensure that all customer commitments are...


  • Columbia, South Carolina, United States Heritage Pools, LLC Full time

    Position OverviewThe Service Controller plays a crucial role in ensuring the efficiency and effectiveness of our service operations at Heritage Pools, LLC. This position involves a variety of responsibilities aimed at optimizing the workflow of our service teams.Key ResponsibilitiesRoute Development: Create and manage daily and weekly schedules for...


  • West Columbia, South Carolina, United States Southeastern Freight Lines Full time

    Service Center Operations CoordinatorThis role encompasses a variety of administrative tasks to facilitate the efficient functioning of the Service Center. Key responsibilities include performing duties such as document scanning, assisting with driver check-ins, providing support at the Gate Office, handling cashier responsibilities, and fulfilling...


  • Columbia, South Carolina, United States Aldi Full time

    About the RoleWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team at ALDI. As an Operations Coordinator, you will play a critical role in supporting the operations of our National Services & divisional offices, ensuring the smooth running of our network of stores and warehouses.Key ResponsibilitiesCommunicate...

  • Service Coordinator

    2 days ago


    Columbia, South Carolina, United States Jim Hudson Automotive Group Full time

    Job SummaryWe are seeking a highly motivated and organized Service Dispatcher to join our team at Jim Hudson Automotive Group. As a Service Dispatcher, you will play a critical role in ensuring the smooth operation of our service department, providing exceptional customer service, and maintaining a positive and professional work environment.Key...


  • West Columbia, South Carolina, United States Johnson Controls International Full time

    Join Our TeamAt Johnson Controls International, we are committed to fostering a collaborative environment where innovation thrives. Our team is dedicated to developing impactful solutions that drive progress in the industry. We invite you to bring your unique skills to our diverse workforce, where we provide ample opportunities for personal and professional...


  • Columbia, South Carolina, United States Heritage Pools, LLC Full time

    Position OverviewThe Service Controller plays a crucial role in ensuring the smooth operation of our service delivery. This position involves a variety of responsibilities aimed at optimizing the efficiency of our service teams.Key ResponsibilitiesRoute Development: Create and manage daily and weekly schedules for Maintenance Technicians, Service...


  • Columbia, South Carolina, United States ZephyrTech Full time

    We are seeking a highly organized and detail-oriented Industrial Operations Coordinator to join our team at ZephyrTech. As an Industrial Operations Coordinator, you will play a critical role in ensuring the smooth operation of our production processes.Key Responsibilities:Contact Management: Establish and maintain effective relationships with suppliers to...


  • Columbia, South Carolina, United States JCW Full time

    A prominent financial services organization is seeking a Legal Operations Coordinator. In this capacity, the Coordinator will be instrumental in enhancing the operational efficiency of the legal department. This position encompasses a variety of generalist responsibilities related to the daily functions of all tiers within the legal team at JCW.This position...


  • Columbia, South Carolina, United States Palmetto ENT & Allergy Full time

    Position: Patient Services CoordinatorPalmetto ENT & Allergy is seeking a committed Patient Services Coordinator to become a part of our team. This role is essential in creating a friendly atmosphere for our patients while effectively managing their experiences with care and understanding.Ensure accurate input of patient data and insurance...


  • Columbia, South Carolina, United States NextGen Global Resources Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at NextGen Global Resources. As an Operations Coordinator, you will play a critical role in ensuring the smooth day-to-day operations of our office and supporting our project management team.Key ResponsibilitiesReporting and Communication:...


  • Columbia, South Carolina, United States Oliver Gospel Mission Inc Full time

    Job OverviewPosition Title: Administrative Operations CoordinatorDepartment: OperationsClassification: Full-Time, ExemptReports To: Director of OperationsDirect Reports: NoneEffective Date: To Be DeterminedPosition SummaryThe Administrative Operations Coordinator plays a vital role in delivering administrative, clerical, and operational assistance to the...


  • Columbia, South Carolina, United States Faithful Companion Pet Cremation Service of NC Full time

    Faithful Companion Pet Cremation Services is in search of a committed Care Coordinator/Dispatcher to manage the daily functions at our cremation facility. The ideal candidate will guide a skilled and dedicated team, ensuring our services consistently surpass the expectations of veterinary clinics and grieving families. With a strong sense of responsibility,...


  • Columbia, South Carolina, United States The Susan Horak Group Full time

    The Susan Horak Group seeks a dedicated Tenant Services Coordinator to ensure smooth operations and tenant satisfaction within our residential properties. As the Tenant Services Coordinator, you will be the primary point of contact for tenants regarding maintenance requests and concerns. Your responsibilities will encompass a wide range of tasks, from...


  • Columbia, South Carolina, United States Find Great People | FGP Full time

    Position Overview:As an Office Operations Coordinator, you will serve as the primary liaison for clients, both face-to-face and via telephone, ensuring outstanding service and upholding a professional image consistently.Working Hours: 7:30 AM – 4:30 PM (Monday – Thursday), 7:30 AM – 4:00 PM (Friday)Core Responsibilities:Welcome clients with...


  • Columbia, South Carolina, United States Antwerpen Clarksville Autopark Full time

    Position OverviewAntwerpen Clarksville Autopark is in search of a dedicated Vehicle Operations Coordinator to manage the flow of vehicles at our dynamic dealership.About UsAt Antwerpen Clarksville Autopark, we pride ourselves on our unwavering dedication to customer satisfaction and exceptional service quality.Benefits We ProvideComprehensive Medical,...


  • Columbia, South Carolina, United States Mentor Community Services Full time

    About the RoleMentor Community Services, a leading provider of home and community-based specialized health care, is seeking an experienced Administrative Support Specialist to join our mission-driven team.Key ResponsibilitiesProvide administrative support to management, including scheduling, travel planning, and routine correspondence.Coordinate work plans,...


  • Columbia, South Carolina, United States Kavaliro Full time

    Job Summary:Kavaliro is seeking a highly skilled Project Coordinator to join our team. As a Project Coordinator, you will be responsible for providing administrative support to project managers and teams, ensuring the smooth execution of projects from start to finish.Key Responsibilities:Financial Management: Assist in managing project finances, including...


  • Columbia, South Carolina, United States Kavaliro Full time

    Job Summary:We are seeking a highly skilled Project Coordinator to join our team at Kavaliro. As a Project Coordinator, you will be responsible for providing administrative support to our project management team, ensuring the smooth execution of projects from start to finish.Key Responsibilities:Financial Management: Assist in managing project finances,...