Escrow Branch Manager

16 hours ago


San Antonio, Texas, United States ECA Staffing Solutions, Inc. Full time
Job Title: Escrow Branch Manager

At ECA Staffing Solutions, Inc., we are seeking an experienced Escrow Branch Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our escrow branch, ensuring that all transactions are processed efficiently and accurately.

Key Responsibilities:
  • Branch Operations: Ensure that all branch operations are conducted in accordance with our operations standards, including the processing of title, scheduling, closing preparation, closing, and post-closing.
  • Team Management: Supervise and coach a team of escrow officers, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
  • Customer Service: Ensure that our customers receive high-quality service, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Compliance: Maintain thorough knowledge of all federal, state, and local regulations, as well as our internal policies and procedures, to ensure compliance and minimize risk.
  • Performance Management: Evaluate employee performance, plan for compensation actions, and provide developmental opportunities to help staff grow and develop in their roles.
Requirements:
  • Education: High School Diploma or equivalent required; College degree preferred.
  • Experience: Minimum of 3-5 years of escrow operations experience, with at least 2 years of supervisory experience.
  • Licenses and Certifications: Notary Public and Escrow Officer license required.
  • Skills: Effective communication, presentation, and organization skills; ability to work in a multi-location team environment; capacity to prioritize conflicting demands and meet department needs with available resources.


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