Escrow Account Manager

3 days ago


San Antonio, Texas, United States BGSF Full time
Job Title: Escrow Account Manager

At BGSF, we are seeking an experienced Escrow Account Manager to join our team. As a key member of our branch, you will be responsible for managing closing and settlement processes, developing customer relationships, overseeing budgets, and leading branch staff.

Key Responsibilities:
  • Process Management: Ensure daily operations meet standards and monitor processes for title and closing accuracy.
  • Customer Service: Provide exceptional customer service and respond to inquiries in a timely and professional manner.
  • Financial Management: Oversee funds and closings, ensuring compliance with audits and manage departmental budgets focusing on expense reduction.
  • Team Leadership: Ensure appropriate staffing and talent development, delegate tasks, and evaluate employee performance.
  • Regulatory Compliance: Stay updated on regulations and competitor offerings, and ensure compliance with all relevant laws and regulations.
Requirements:
  • Education: High School Diploma; college degree preferred.
  • Licenses and Certifications: Notary Public and Escrow Officer license required.
  • Experience: 3-5 years of escrow operations experience, with 2 years in a supervisory role.
  • Skills: Strong communication and organizational skills, proficiency in Microsoft Office; SoftPro experience a plus.


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