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Branch Operations Manager
2 months ago
**Job Summary:**
The General Manager is responsible for overseeing all facets of a branch operation, ensuring customer service and quality standards are met, and leading a team to fuel the branch's growth and profitability.
**Key Responsibilities:**
- Oversee all aspects of branch operations, including staffing, supervision, and training.
- Ensure financial goals are met and develop strategies to improve branch performance.
- Develop and maintain a team-oriented environment, promoting excellent customer service and quality standards.
- Monitor merchandise and inventory management, ensuring efficient operations and minimizing waste.
- Perform administrative tasks, including maintaining records and reports, and ensuring compliance with company policies.
**Requirements:**
- Three years of general manager experience within the linen supply or industrial laundry industry.
- Exceptional skills in production, sales, and service.
- Excellent verbal and written communication skills in English.
- Superior organizational skills and ability to lead, motivate, and develop staff.
- Valid driver's license and a driving record free of chargeable accidents, speeding, safety, or other violations.
**Preferred Qualifications:**
- College degree in Business or related field.
- Experience dealing with unions and labor relations.
**Physical Demands/Requirements:**
- Standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.
**Typical Environmental Conditions:**
- Vehicles on public roads, inside general offices, customer locations, areas of a typical industrial laundry facility, Service Center, or depot.
**Travel Requirements:**
- Regularly driving by vehicle within a designated branch territory. Occasional travel by plane.
**Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:**
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.