Inbound Call Center Agent
2 days ago
Job Description
This position supports customer service, technical support, and customer sales interactions. The ideal candidate will be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities:
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Ensure first call resolution through problems solving and effective call handling
- Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
About Our Company
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Inbound Call Center Agent
3 days ago
Dallas, Texas, United States ValorVIP Full timeAbout this Customer Service RoleWe're looking for a talented and dedicated individual to join our team as an Inbound Call Center Agent at ValorVIP. In this role, you'll provide exceptional customer experiences through inbound calls, ensuring that every interaction is positive and productive. Our starting hourly rate is $13.10-$17.25, with opportunities for...
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Inbound Call Agent
3 days ago
Dallas, Texas, United States Mass Markets Full timeMass Markets is looking for an experienced Inbound Call Agent to join our contact center team. The estimated salary for this role is $38,000 - $50,000 per year.In this role, you'll be responsible for handling a high volume of inbound calls, using your excellent communication skills to provide customers with accurate and helpful information. You'll also use...
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Inbound Call Agent
2 days ago
Dallas, Texas, United States ValorVIP Full timeAbout ValorVIP">ValorVIP is a leading provider of business process outsourcing services that help companies deliver exceptional customer experiences. Our team of experts is committed to helping clients achieve their goals through our innovative approach to customer experience and digital experience.">Job Summary">We are seeking a skilled Inbound Call Agent...
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Inbound Call Center Representative
2 weeks ago
Dallas, Texas, United States Mass Markets Full timeMass Markets is seeking a highly skilled Inbound Call Center Representative to join our team. As an Inbound Call Center Representative, you will be responsible for handling incoming calls from customers, responding to their inquiries, and resolving any issues they may have.Key responsibilities include:Answering incoming calls and greeting customers in a...
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Inbound Call Center Representative
4 days ago
Dallas, Texas, United States Mass Markets Full timeAbout the Position\We are hiring an experienced Inbound Call Center Representative to join our team at Mass Markets. As a key contact point for our customers, you will be responsible for resolving customer inquiries and complaints in a timely and professional manner.\\Duties and Responsibilities\This role involves handling inbound calls and emails from...
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Inbound Sales Agent
3 days ago
Dallas, Texas, United States MCI Military Recruitment Full timeRole DescriptionAs an Inbound Sales Agent, you will be responsible for generating new business leads and closing sales deals through inbound calls and emails. You will work in a team environment, collaborating with our sales and marketing teams to develop and implement sales strategies. You will also be responsible for building strong relationships with our...
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Spanish Inbound Call Center Agent
3 days ago
Dallas, Texas, United States MCI Military Recruitment Full timeAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for helping others? We are seeking a highly motivated and customer-focused individual to join our team as a Tolling Operations Specialist.Key ResponsibilitiesHandle inbound and outbound calls in a courteous and professional...
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Inbound Call Specialist
4 days ago
Dallas, Texas, United States Mass Markets Full timeMass Markets is seeking an Inbound Call Specialist to provide top-notch customer service. As a key member of our Contact Center team, you will be responsible for handling inbound calls, ensuring that customers receive timely and professional support.What We OfferA competitive salary of $55,000 - $75,000 per yearOngoing training and development...
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Inbound Sales and Support Agent
4 days ago
Dallas, Texas, United States Mass Markets Full timeAbout the JobWe are seeking a highly motivated Inbound Sales and Support Agent to join our team at Mass Markets. As a key member of our sales team, you will be responsible for handling inbound contacts and providing exceptional customer service.Key ResponsibilitiesHandle inbound contacts in a courteous, timely, and professional mannerEnsure first call...
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Call Center Agent
3 days ago
Dallas, Texas, United States MCI Careers Full timeAbout the PositionWe are looking for a skilled Inbound Customer Support Specialist to join our team at MCI Careers. As an essential member of our customer support department, you will be responsible for providing top-notch customer service and technical support to our clients.Responsibilities and RequirementsThe successful candidate will have excellent...
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Inbound Sales Agent
6 days ago
Dallas, Texas, United States ValorVIP Full timeJob DescriptionWe are seeking a skilled and customer-focused individual to join our team as a Call Center Representative. In this role, you will handle inbound calls, resolve customer issues and concerns, and up-sell customers on new products and services.About the JobThis role requires strong communication and interpersonal skills, as well as the ability to...
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Call Center Agent
2 days ago
Dallas, Texas, United States Mass Markets Full timeKey Responsibilities:Handle inbound and outbound calls in a professional and courteous mannerEnsure first call resolution by providing effective solutions and supportResearch systems to find missing information and resolve issuesCoordinate with other departments to resolve complex issuesAccurately document and process customer claims in our systemsAbout the...
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Call Center Agent
4 days ago
Dallas, Texas, United States ValorVIP Full timeJob Title: Customer Service RepresentativeThis role supports inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. As a customer service representative, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries,...
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Inbound Customer Support Specialist
2 days ago
Dallas, Texas, United States MCI Careers Full timeJob SummaryMCI Careers is seeking a talented Call Center Agent to join our team. As a key member of our customer service department, you will be responsible for handling inbound customer calls and providing exceptional customer experiences.About the CompanyWe are a leading provider of business process outsourcing services, dedicated to delivering exceptional...
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Inbound Call Handler
2 days ago
Dallas, Texas, United States ValorVIP Full time**Job Responsibilities:**Our ideal candidate will have excellent communication skills, a positive attitude, and a strong passion for providing top-notch customer service. Key responsibilities include:Handling inbound calls, emails, or chats from customersProviding accurate and timely information to customersResolving customer complaints and issues...
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Dallas Call Center Representative
3 weeks ago
Dallas, Texas, United States Mass Markets Full timeJob SummaryAs a Call Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. This role requires strong problem-solving skills to ensure first call resolution and effective call handling. You will also need to research systems to find missing information and...
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Customer Service Representative
3 weeks ago
Dallas, Texas, United States MCI Careers Full timeAbout the RoleWe are seeking highly motivated and enthusiastic Customer Service Representatives to join our team. As an Inbound Call Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
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Call Center Operations Specialist
3 days ago
Dallas, Texas, United States Mass Markets Full timeJob DescriptionWe are looking for a skilled Call Center Operations Specialist to join our team at Mass Markets. As a key member of our operations team, you will be responsible for handling inbound and outbound contacts in a professional manner.Key ResponsibilitiesHandle inbound and outbound contacts in a courteous, timely, and professional mannerEnsure first...
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Collections Agent Specialist
4 days ago
Dallas, Texas, United States Futran Tech Solutions Pvt. Ltd. Full timeJob Title:Collections Agent (Bilingual - Spanish)About the Role:We are seeking a highly motivated and experienced Collections Agent to join our team in Richardson, TX. As a Collections Agent, you will be responsible for making outbound and inbound calls to delinquent borrowers, finding solutions to bring their loans to a current status, and maintaining...
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Call Center Specialist
3 days ago
Dallas, Texas, United States MCI Careers Full timeJob OverviewMCI Careers is looking for a highly motivated and results-driven Call Center Specialist to join our team. This role will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service experiences.About the RoleThis position requires excellent communication and problem-solving skills, as well as the...